topic Re: Bluetooth turn itself off in Z Series

Bluetooth turn itself off

9link9 — Wed, 01 Mar 2017 14:18:00 GMT

Bluetooth always turn itself off.
I,normally connect with Garmin watch at all times. This strange behavior happens after latest update to Aneroid 7. I must restart phone to get back in normal, but, not last for long. The Bluethooth turn off itself.

Anyone got same issue?
How to solve this problem?

Re: Bluetooth turn itself off

freepoc — Wed, 01 Mar 2017 16:56:09 GMT

Yes, I have the same problem.

Until we get a proper fix from Sony or Google, I wrote a small app to check Bluetooth at a fixed interval (by default every 10 mins, can be changed). If Bluetooth is off, my app turns it back on.

Let me know if you want to use it.

Re: Bluetooth turn itself off

MarlonUk1 — Thu, 02 Mar 2017 02:34:04 GMT

are you on the latest build update? (.378)

try to perform a software repair using xperia companion

Re: Bluetooth turn itself off

jj_laaksonen — Sun, 05 Mar 2017 18:58:48 GMT

I'm experiencing same problem with Z5 Compact and 32.3.A.0.378. I have Huawei Watch and I really want it to be connected all the time.

I have made software repair with Xperia Companion and adjusted all settings that I think might be related to battery optimisation and bluetooth connection.

Still my phone turns bluetooth off many times a day. I have noticed that only situations that bluetooth keeps on are when there is some ongoing activity with phone and watch, for example SportTracker workout active, or Sleep-as-Android monitoring.

I have enabled developer options in the watch and set it to vibrate always when it loses connection to phone so that I can set BT on again

I have tried Auto Bluetooth app from Solar Wooden Robot but it does not work. I'd like to try another app that set BT on automatically.

Re: Bluetooth turn itself off

freepoc — Mon, 06 Mar 2017 16:20:04 GMT

Hi,

You are welcome to try my program which checks for Bluetooth every 10 minutes and, if it is off, turns it on. The program is here: http://www.freepoc.org/download/RestartBT.zip

The program sleeps apart from when checking for Bluetooth so it doesn't use many resources (battery etc).

Hope it helps you.

Regards,

Malcolm

Re: Bluetooth turn itself off

9link — Sun, 12 Mar 2017 15:32:43 GMT

@nolramlb wrote:
are you on the latest build update? (.378)
try to perform a software repair using xperia companion

My Z5 latest update version is .376 ,and no further update available.

Bluetooth get off after reboot Z5 after Update to Nougat

Barny_Gumble — Sun, 19 Mar 2017 10:51:15 GMT

Hello,

my Bluetooth is always activated at my Z5, because I need it every day (hands-free in my car).

After Update to Android 7.0 Nougat: When I reboot my phone Bluetooth get deactivated.

I must activate Bluetooth everytime again after reboot and this makes me very angry!

What is the problem? With Android 6 I didn't have this problem.

Re: Bluetooth get off after reboot Z5 after Update to Nougat

Akashv0444 — Sun, 19 Mar 2017 15:21:31 GMT

In my phone, Bluetooth is working fine.
No need to turn on Bluetooth every time.
Do these things-
First soft reset your phone..then try.
If problem still persists then i would suggest repair your phone's software using Xperia Companion.
If your problem get solved.
Give kudos and accept as solution ☺

Re: Bluetooth get off after reboot Z5 after Update to Nougat

jj_laaksonen — Sun, 19 Mar 2017 18:46:17 GMT

Sorry but after software repair and all imaginable battery optimisations this bluetooth problem still persists.

Re: Bluetooth get off after reboot Z5 after Update to Nougat

Akashv0444 — Mon, 20 Mar 2017 08:14:29 GMT

I don't know what is going on
You can contact sony representive via call.
They may help you.

Re: Bluetooth get off after reboot Z5 after Update to Nougat

freepoc — Mon, 20 Mar 2017 08:28:12 GMT

Did you try my program mentioned above to turn Bluetooth on automatically? Although it is not a solution for the problem, it can help a lot.

Regards,

Malcolm

Re: Bluetooth get off after reboot Z5 after Update to Nougat

jj_laaksonen — Mon, 20 Mar 2017 18:34:44 GMT

Yes @freepoc I use your app and it really helps. The log shows that BT is turned on like 20-30 times a day.

Re: Bluetooth get off after reboot Z5 after Update to Nougat

ErikCT — Mon, 20 Mar 2017 19:48:52 GMT

Same problem here, after updating to Nougat 7 my bluetooth connection with my car audio doesn't work.
I searched for the fix but unfortunatly all I found was that Google is working on it and a update will launched soon
Probably April/May (search for Android 7.1.1) FYI: crap update with bugs

Re: Bluetooth get off after reboot Z5 after Update to Nougat

9link — Tue, 21 Mar 2017 04:27:34 GMT

Finally, I reset to factory default, bluethooth problem is gone.

So, everytimes updated major change, the phone needed to reset.

Thank you to every comments.

Re: Bluetooth turn itself off

9link — Tue, 21 Mar 2017 04:41:49 GMT

@freepoc wrote:
Hi,
You are welcome to try my program which checks for Bluetooth every 10 minutes and, if it is off, turns it on. The program is here: http://www.freepoc.org/download/RestartBT.zip
The program sleeps apart from when checking for Bluetooth so it doesn't use many resources (battery etc).
Hope it helps you.
Regards,
Malcolm

Hello,

Thanks for your advise, but I don't want to solve that problem by using adding app.

Your app is not solving my case, I need to reboot everytimes when bluetooth turn itself off.

So, I finally reset my phone and that problem is gone.

Thanks.

Re: Bluetooth get off after reboot Z5 after Update to Nougat

9link — Tue, 21 Mar 2017 04:52:58 GMT

@ErikCT wrote:
Same problem here, after updating to Nougat 7 my bluetooth connection with my car audio doesn't work.
I searched for the fix but unfortunatly all I found was that Google is working on it and a update will launched soon
Probably April/May (search for Android 7.1.1) FYI: crap update with bugs

Hi,

Try reset yours. I hope this will help.

Thanks.

Re: Bluetooth turn itself off

Tony1234 — Mon, 10 Apr 2017 12:48:24 GMT

Hi Folks,

Im having similar problem. I turn phone off at night to charge it & in the morning when i switch phone on the Bluetooth has turned itself off. I notice this when phone wont conect to carkit. Once i turn bluetooth on it connects no problem. Its not a phone - carkit issue, its the bluetooth switching itself off. The carkit is already added as trusted bluetooth device.

I have tried a few fixes, clearing cache, doing network settings reset, full factory reset but nothing helps.

Any thoughts?

Thanks

Tony

Re: Bluetooth turn itself off

jj_laaksonen — Sat, 22 Apr 2017 21:23:10 GMT

Got new firmware 32.3.A.2.33 but phone still drops bluetooth connection with my watch several times a day. Is Sony listening to us at all?

Re: Bluetooth turn itself off

poxona — Sun, 14 May 2017 08:53:17 GMT

Go to settings, backup and reset, then reset network settings, seems to have worked for me.

Re: Bluetooth turn itself off

simed2 — Sun, 28 May 2017 23:46:11 GMT

Hi. Im with the same problem. Bluetooth turn permanently of.. Factory reset or wipe, wireless settings reset, Sony Companion repair --- nothing helps....

I try it now with the app from @freepoc...