topic Re: Phone gets hot and slow after nougat upgrade in Z Series

Z5 Compact heating since last update

zaizou — Fri, 13 Jan 2017 16:53:29 GMT

Hi everyone,

My Xperia Z5 Compact(E5823) is heating and it take more than 8 hours to be completely charged since last update (32.2.A.5.11)!!!! I've got it since one month!!!

Re: Z5 Compact heating since last update

Uliwooly — Fri, 13 Jan 2017 22:15:24 GMT

@zaizou

Repair the phone with XC and report back also, test a different usb cable and wall charger

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Z5 Compact heating since last update

NeoBeum — Sat, 14 Jan 2017 10:16:25 GMT

32.2.A.0.253 is the better firmware IMO. 305 introduced gamma problems and proximity issues on my device.

Re: Z5 Compact heating since last update

zaizou — Fri, 20 Jan 2017 19:24:46 GMT

I repaires the soft With XC, and used several cables but jogging, still the same problems

Re: Z5 Compact heating since last update

Martin20 — Fri, 20 Jan 2017 20:31:20 GMT

yeah teh .253 is the best firmware...the follow up 5.11 isnt too bad either.

ive noticed it addresses the heating issues

Phone gets hot and slow after nougat upgrade

Goudgem — Mon, 30 Jan 2017 02:01:32 GMT

Since upgrading to Nougat twice a day the phone becomes very hot and very slow. The only thing I can do is to power off and restart the phone.

Anyone else experiencing this issue?

Re: Phone gets hot and slow after nougat upgrade

ARJUN_SINGH — Mon, 30 Jan 2017 08:00:00 GMT

I am not experiencing any such issue regarding Z5 getting Hot ....regarding working slow: it does sometimes. You can try a software repair using Xperia Companion but that will roll back to Android 6 because Android 7 for Xperia Z5 is under repair and will be shortly released.

Re: Z5 Compact heating since last update

Kokila — Tue, 31 Jan 2017 10:33:45 GMT

I have z5 compact. originally this phone had Singapore ftf. Later I flashed Malaysian ftf of nougat. My phone is OK. No problems. Except for heating. Why this Sony phones always have this heating problems. Earlier I had z1 compact with the same problem of heating

Re: Z5 Compact heating since last update

NeoBeum — Tue, 07 Feb 2017 03:56:32 GMT

@Kokila wrote:
I have z5 compact. originally this phone had Singapore ftf. Later I flashed Malaysian ftf of nougat. My phone is OK. No problems. Except for heating. Why this Sony phones always have this heating problems. Earlier I had z1 compact with the same problem of heating

It's probably because Malaysia has more operating frequencies than Singapore so your phone is working harder than it needs to, to filter out what it doesn't need.

Re: Z5 Compact heating since last update

Deadeye22 — Mon, 27 Feb 2017 09:40:24 GMT

I have the same issues, updated to nougat, phone drains battery extremely fast, even in safe mode, it overheats in a few minutes, the A57 cores (that i paid for) are never used due to oberheating. I hate my phone, paid premium android phone money, for an a53 quad core with half a day battery, that i repair amd safe mode, but still works the same

Re: Z5 Compact heating since last update

JAN12434131 — Tue, 28 Feb 2017 01:54:35 GMT

Mine though is just normal, been using it since April of 2016,

Re: Z5 Compact heating since last update

TheBobo — Tue, 28 Feb 2017 02:03:37 GMT

I have this issue as well. Even after an XC repair (The repair put 32.3.A.0.376 back on my phone anyway).

It occurs every 1-2 days. The phone will suddenly become extremely unresponsive and hot. It rips through battery while this is happening and Android System is always the highest in the list of battery users. Its keep awake and CPU usage often at 26-30mins before I notice.

I have to restart it to resolve the issue or it will drain my entire battery within 45 mins - 1 hour.

I have a Z5P not a Z5C though

Re: Z5 Compact heating since last update

manuthomas — Mon, 10 Jul 2017 04:09:46 GMT

I am also experiencing the same issue. Phone s getting heated soon and also a small lagging in the functions

Re: Z5 Compact heating since last update

RoyK99 — Mon, 10 Jul 2017 05:05:30 GMT

i too am having extremely slow operation, high temperature, and short battery life. This has been just in the past few days to week or two. Persists after resetting the device (power off and on).

Re: Z5 Compact heating since last update

Wodzu — Mon, 10 Jul 2017 14:07:50 GMT

Guys I have exactly the same problem.

I was so stupid to update my phone. It was working fine on Android 5!

My phone is heating very fast and become unresponsive. When I unblock it I can see icons beeing drawn!

Re: Z5 Compact heating since last update

Bencjusz — Tue, 11 Jul 2017 05:57:34 GMT

Same here for me. IT happens at all 3 my Xperia Z5 and Z5c phones.

1st Z5c on 7.1.1

2nd Z5c on 7.0 same as Z5

IT started about two weeks ago

Re: Z5 Compact heating since last update

Smajlo — Tue, 11 Jul 2017 12:33:01 GMT

It is softwere problem i got the 7.0 android but other softwere and it does same thing like on other people on 7.1... Sony nees to fix this or we just need all to but orher brand phone... And throw our sonys in garbage...

Re: Z5 Compact heating since last update

Remy06 — Tue, 11 Jul 2017 13:48:31 GMT

Hello I have the same problem and all my friends and collegues having the same model share the concerns. Everybody is very upset. The phone is unusable. Hoping Sony will communicate about this major issue.

Heat my phone

F31 — Sat, 29 Jul 2017 16:54:10 GMT

Hi sir u help please my as very heat.

And how to cool down. Please reply i wait for u mail

. . . . . Thankq sir............