topic Re: Facebook crash in Z Series

Facebook crash

Leenah — Mon, 09 Jan 2017 12:11:09 GMT

Instant crashing on my new z5 dual. Why?

Re: Facebook crash

MarlonUk1 — Mon, 09 Jan 2017 12:16:47 GMT

is the facebook app updated to the latest version? try to see on google play store.

clear facebook app cache

settings>apps>facebook>clear data>restart your device

Re: Facebook crash

MrTruman — Wed, 12 Jul 2017 03:53:59 GMT

Tried this so many times but facebook still crashes. And, it messes up other apps.

Using Sony Xperia Z Ultra.

Re: Facebook crash

NeoBeum — Wed, 12 Jul 2017 08:22:23 GMT

@nolramlb wrote:
is the facebook app updated to the latest version? try to see on google play store.
clear facebook app cache
settings>apps>facebook>clear data>restart your device

lucky you posted first... my reply would've been

settings»apps»facebook app manager»disable

settings»apps»facebook»uninstall

use a browser

Re: Facebook crash

Salahgolf — Wed, 19 Jul 2017 21:09:45 GMT

I face this same problem of facebook app crashing and even make the whole system crashes and i have to restart my phone.

The only solution i found is to clear facebook data and leave it unsigned

I hope sony technical team hasan explanation and come out witha solution or an update to solve this

Sony xperia z1

Re: Facebook crash

Uliwooly — Wed, 19 Jul 2017 21:12:36 GMT

@Salahgolf

this is something Facebook developers have to solve not Sony.

Re: Facebook crash

JerryR1 — Thu, 03 Aug 2017 01:24:37 GMT

Facebook began crashing every few hours about two months ago. Uninstall and reload FB would solve problem, but only for a couple hours. As of this weekend, it doesn't even get through reload before the dreaded notification appears. Many customer comments reflecting the same problem. This is unacceptable! Verizon tech rep says Sony needs to be working on a software fix having to do with security protocols. He suggested going to an earlier version of Fb using an app called APKPure. I had no luck with that.

Re: Facebook crash

Mohamed_S_Amer — Fri, 11 Aug 2017 19:48:47 GMT

The only slution i could find so far is uninstalling facebook app and installing 'facebook lite' instead

You can find it on playstore with same logo but in white colour

It's another smaller version app of facebook that uses less data

And myphone stopped crashing since then.

Hope this helps

Best Regards,

Re: Facebook crash

Petela87 — Mon, 21 Aug 2017 18:33:32 GMT

https://youtu.be/dxpAAbSX6a4

Re: Facebook crash

Chakako — Thu, 31 Aug 2017 12:01:25 GMT

Has anyone have solution for this? I'm using Xperia Z1, I have uninstalled fb app around April or May because it keeps crashing then around July I installed it again it was okay but after I exit the app it won't open again. And yesterday I installed it again and it won't open open at all. I did clear cache/data, restarted my phone and still the same. Is this a Sony problem or just Facebook itself?

Re: Facebook crash

Derah — Wed, 11 Oct 2017 14:25:31 GMT

It has been resolved. Update to the latest Facebook app and messenger app. I'm using it on my z1 compact and it hasn't crashed for 2 days now.