https://community.sony.com.mk/t5/z-series/xperia-z5-tracking/m-p/3524311#M100198 <P>My phone was stolen,I used the tracking tool but can't locate it</P><P>May be it's switched off or not connected to internet</P><P>My question about, if the phone is formatted or factory rested would I be still able to locate it once connected to internet?</P><P>And would it help if I have the IMEI to track my phone if my account deleted from it ???</P> Sun, 16 Apr 2017 23:27:31 GMT Yasminekhaled 2017-04-16T23:27:31Z https://community.sony.com.mk/t5/z-series/xperia-z5-tracking/m-p/3524311#M100198 <P>My phone was stolen,I used the tracking tool but can't locate it</P><P>May be it's switched off or not connected to internet</P><P>My question about, if the phone is formatted or factory rested would I be still able to locate it once connected to internet?</P><P>And would it help if I have the IMEI to track my phone if my account deleted from it ???</P> Sun, 16 Apr 2017 23:27:31 GMT https://community.sony.com.mk/t5/z-series/xperia-z5-tracking/m-p/3524311#M100198 Yasminekhaled 2017-04-16T23:27:31Z https://community.sony.com.mk/t5/z-series/xperia-z5-tracking/m-p/3524312#M100199 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/993770">@Yasminekhaled</A>,</P><P>Welcome to the community.&nbsp;</P><P>Unfortunately if the phone is wiped or a factory reset is performed you would be unable to locate the device even if it was connected to Wifi or mobile data afterwards. Even having the IMEI of the device would not help&nbsp;in this case&nbsp;<IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P> Thu, 20 Apr 2017 02:43:10 GMT https://community.sony.com.mk/t5/z-series/xperia-z5-tracking/m-p/3524312#M100199 ChloeS 2017-04-20T02:43:10Z