topic Re: Contacts disappear in X Series

Contacts disappear

Masterch1ef — Tue, 30 Jan 2018 21:22:31 GMT

I have had the phone for over a year and only recently it has started to delete 2 contacts. And only these 2, i have had to pin the conversations to the top of my messages just so i don't lose the numbers.

I am saving the same number at least 3 to 5 x a day.

I have actually given up now. There are no filters on, i have gone through my apps that interfere with my storage and contents/contacts.

This only began about 2 weeks ago.

Can anyone help?

Kind regards. x

Re: Contacts disappear

Uliwooly — Tue, 30 Jan 2018 21:41:52 GMT

@Masterch1ef

What if you go to contacts and manually add the contact?

Re: Contacts disappear

Masterch1ef — Tue, 30 Jan 2018 22:01:16 GMT

Ive done that. And do so several times a day.

Re: Contacts disappear

Uliwooly — Tue, 30 Jan 2018 22:04:52 GMT

@Masterch1ef

what if you add a different contact, does it stay or is it erased

Re: Contacts disappear

Masterch1ef — Tue, 30 Jan 2018 23:31:26 GMT

No other or new contact details stay put it is just the 2 numbers that i have to keep inputting.

This has to be said this is the most bizarre thing I have ever seen.

Re: Contacts disappear

Uliwooly — Wed, 31 Jan 2018 00:51:47 GMT

@Masterch1ef

That's rather odd, what if you add this numbers on another contact, just to see if they disappear

Re: Contacts disappear

Masterch1ef — Wed, 31 Jan 2018 11:07:43 GMT

@uliwooly

It does unsave new contacts.

The numbers remain but the names are gone.