topic Re: Proximity sensor/Light sensor is on during call while headphones are plugged in. in X Series

Proximity sensor/Light sensor is on during call while headphones are plugged in.

Holyhacker — Fri, 07 Jul 2017 06:55:27 GMT

Here is one more problem I found causing due to this red light issue. When I plug in my earphones and put my phone into the pocket during a call, it still uses that ambient light sensor and makes the display light go on/off. Due to this, the Mute/Speaker buttons are getting pressed inside my pocket and the other person is not being able to hear me. This is a big issue. The Light sensor should go off after I plug in my earphones. I'm requesting Sony developers to fix this problem asap with a new software update or give us a solution here so we can fix this.

Re: Proximity sensor/Light sensor is on during call while headphones are plugged in.

Holyhacker — Fri, 11 Aug 2017 13:39:17 GMT

This problem got fixed after build number 34.3.A.0.217 update. Thanks.

Re: Proximity sensor/Light sensor is on during call while headphones are plugged in.

Anns1525 — Thu, 07 Dec 2017 11:52:06 GMT

i bought sony xperia xa1 plus one month before. i am also facing the same problem i tried factory reset still i am facing the problem and also the phone is up to date