topic Re: Double tap to wake in X Series

Double tap to wake

DMaino — Sun, 23 Oct 2016 20:32:22 GMT

Does anybody tried this out? It works 1/10 on mine. Any suggestion ? Thanks.

Re: Double tap to wake

Qatrium — Mon, 24 Oct 2016 04:32:27 GMT

Try to double tap gently with the tip of your finger at the lower third of the screen.

Re: Double tap to wake

DMaino — Mon, 24 Oct 2016 09:47:13 GMT

This does not help anyway, thank you.

It turns on randomly wherever I double tap, going down to the lowest third of screen does not improve the success % 😞

Re: Double tap to wake

Christofer — Mon, 24 Oct 2016 14:19:21 GMT

Hi @DMaino,

You might experience that your device sometimes doesn't wake up when you tap on it. The solution is to try these steps one after the other. Check whether the problem was solved after each step, before trying the next one.

Delay tapping the screen until it has been turned off for some seconds.
Tap the center of the screen.
Place the device in your hand and double tap the screen.
Try to double tap slowly.
Tap the screen three times.

Re: Double tap to wake

DMaino — Mon, 24 Oct 2016 19:34:59 GMT

Three times never fsil. Thsnk you.

Re: Double tap to wake

Christofer — Tue, 25 Oct 2016 09:35:53 GMT

You're welcome.

Re: Double tap to wake

elsayyid — Tue, 20 Dec 2016 18:02:04 GMT

S should it be triple tap to wake?

"double tap on screen" wake up feature, bug??

Tomasclaro — Thu, 22 Dec 2016 10:01:06 GMT

hi,

anyone using the double tap features to wake up xperia x compact??

very often, i need to tap 4 to 6 times before the phone reacts.. is anyone elase experiencing this issue??

Re: Double tap to wake

Andre9 — Fri, 03 Mar 2017 09:09:08 GMT

I found this as well. Holding in hand seems to help, but I will try the 3 x tap. Its a great feature when it works.

Re: Double tap to wake

BronBron — Sun, 05 Mar 2017 23:04:59 GMT

With double tap to wake, does it ever wake up when you don't want it to?

I liked the idea of this feature, but the Z3 Compact would sometimes "accidentally" wake up and pocket dial one of my contacts I wonder if this happens with the X Compact too?

The proximity sensor could be used to figure out whether or not the phone is inside a pocket... and avoid pocket dialing. The Nokia N9 did this well.

Re: Double tap to wake

Andre9 — Mon, 06 Mar 2017 06:40:23 GMT

Tapping 3 times works 99.9% of the time, give it a try !

Re: Double tap to wake

grininja — Tue, 07 Mar 2017 13:05:39 GMT

Unfortunately I have the same issue with double tap to wake.

Tried with two X Compact phones, both behaved the same. Works randomly, no matter if I tried tapping on center or three times or after I picked the phone in my hand etc.

I am asking Sony engineers to not disregard this problem. Because there is still one.

Re: Double tap to wake

moonshower — Thu, 09 Mar 2017 06:31:31 GMT

who marked this thread solved???

Re: Double tap to wake

grininja — Thu, 09 Mar 2017 07:16:45 GMT

I wondered myself. This problem is not solved!

Re: Double tap to wake

Qatrium — Thu, 09 Mar 2017 07:45:26 GMT

@grininja

The Original Poster found his question solved, so he marked it.

Try the hints suggested by Jonas.

Re: Double tap to wake

grininja — Thu, 09 Mar 2017 07:49:49 GMT

But I did, as I mentioned in my first post. Not only that, I did also a reset and a software repair. I am curious if OP is satisfied, if DTW works properly now.

Re: Double tap to wake

Qatrium — Thu, 09 Mar 2017 08:21:30 GMT

@grininja

Would you go to Settings -> About phone -> Diagnostics -> Test -> perform both Accelerometer and Gyroscope tests?

Re: Double tap to wake

grininja — Thu, 09 Mar 2017 08:37:07 GMT

Ok, I did it.

* Gyroscope is OK.

* Accelerometer... I don't know. It seems ok, depending of positioning. If I hold the phone in hand, almost vertically, it is very responsive. If I hold it flat and shake it only on X axis not so much. But, seeing at what force it reacts, I don't think that accelerometer is responsible for a gentle double tap on the touch screen for waking it up...

Re: Double tap to wake

Qatrium — Thu, 09 Mar 2017 08:47:30 GMT

@grininja

Well, my Accelerometer (on Z5) is responding well to shakes in both vertical and horizontal positions. It a bit more responsive in vertical orientation indeed, but still a gentle shake will trigger the vibration in horizontal orientation.

You said you tried performing a software repair using Xperia Companion, so this might suggest that your problem in physical. Contacting your Local support would be the best solution if you still under warranty.

Re: Double tap to wake

Mirkwood — Fri, 10 Mar 2017 02:43:12 GMT

This is the problem I am having with double tap to wake. For me it works perfectly when actually trying to wake the device, but it's constantly going off in my pocket. I had this problem with the Z3 compact and now I'm having the same problem with the X Compact. Someone at Sony needs to implement the proximity sensor into this feature, as other companies do.