https://community.sony.com.mk/t5/x-series/phone-plays-ringtone-when-screen-shuts-off/m-p/3646738#M12293 <P>Phone recently started playing my ringtone everytime screen turns off. Did a full factory reset May 1 and it went away, but is now back again. Any thoughts. Thank you</P> Wed, 15 May 2019 23:42:58 GMT SuperGamer 2019-05-15T23:42:58Z https://community.sony.com.mk/t5/x-series/phone-plays-ringtone-when-screen-shuts-off/m-p/3646738#M12293 <P>Phone recently started playing my ringtone everytime screen turns off. Did a full factory reset May 1 and it went away, but is now back again. Any thoughts. Thank you</P> Wed, 15 May 2019 23:42:58 GMT https://community.sony.com.mk/t5/x-series/phone-plays-ringtone-when-screen-shuts-off/m-p/3646738#M12293 SuperGamer 2019-05-15T23:42:58Z https://community.sony.com.mk/t5/x-series/phone-plays-ringtone-when-screen-shuts-off/m-p/3646739#M12294 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1246768">@SuperGamer</A>&nbsp;</P><P>I'm sorry to hear that, could you test the phone in<SPAN>&nbsp;</SPAN><A href="https://community.sony.co.uk/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008" target="_self">safe mode&nbsp;</A></P><P>Safe mode will disable all third party apps that could be causing this problem.</P> Thu, 16 May 2019 00:28:53 GMT https://community.sony.com.mk/t5/x-series/phone-plays-ringtone-when-screen-shuts-off/m-p/3646739#M12294 Uliwooly 2019-05-16T00:28:53Z