https://community.sony.com.mk/t5/x-series/video-sound/m-p/3612186#M10728 <P>Hello I don't have any sound in my recorded Snapchat videos or with te phone application . What can the problem be???&nbsp;</P> Thu, 14 Jun 2018 13:04:52 GMT Renaud35 2018-06-14T13:04:52Z https://community.sony.com.mk/t5/x-series/video-sound/m-p/3612186#M10728 <P>Hello I don't have any sound in my recorded Snapchat videos or with te phone application . What can the problem be???&nbsp;</P> Thu, 14 Jun 2018 13:04:52 GMT https://community.sony.com.mk/t5/x-series/video-sound/m-p/3612186#M10728 Renaud35 2018-06-14T13:04:52Z https://community.sony.com.mk/t5/x-series/video-sound/m-p/3612187#M10729 <P>Other sounds is OK?</P><P>Did you try in safe mode?</P> Thu, 14 Jun 2018 19:34:38 GMT https://community.sony.com.mk/t5/x-series/video-sound/m-p/3612187#M10729 Strampke 2018-06-14T19:34:38Z https://community.sony.com.mk/t5/x-series/video-sound/m-p/3612188#M10730 <P>Yes I can ear my music and my phone is ringing, just when I'm recording a video...&nbsp;</P><P>I didn't try in safe mode because I don't know what is... ^^</P> Thu, 14 Jun 2018 20:22:26 GMT https://community.sony.com.mk/t5/x-series/video-sound/m-p/3612188#M10730 Renaud35 2018-06-14T20:22:26Z https://community.sony.com.mk/t5/x-series/video-sound/m-p/3612189#M10731 <P>It is a pity that the menu of this forum isn't very clear sometimes.</P><P>That is partly due to an abundance of information.</P><P>The FAQ is more or less hidden.</P><P><A href="https://community.sony.co.uk/t5/FAQ/bd-p/FAQ" target="_self">In the FAQ you can find many answers.</A></P><P>For instance <A href="https://community.sony.co.uk/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008" target="_self">how to boot in safe mode</A>.</P><P>Please report back if the problem persists in safe mode.</P> Sun, 17 Jun 2018 13:10:42 GMT https://community.sony.com.mk/t5/x-series/video-sound/m-p/3612189#M10731 Strampke 2018-06-17T13:10:42Z