topic Re: XZs is very laggy in XZ Series

XZs is very laggy

Lipa08 — Tue, 13 Jun 2017 10:16:04 GMT

I got my Xperia XZs 5 days ago.

First thing I did was updating it to Android 7.1.1

After first 2-3 days I started experiencing huge lags - during games, while using snapchat, while opening apps. Sometimes I can't open (click on) a facebook messenger chat icon while playing a game. I think it started being laggy after I recoreded a few slow-mo videos.

I previously had Xperia Z3 and Z and have never experienced anything like that.

I also noticed that sometimes the phone after locking gets very hot and rapdily loses battery. It happened two or three times.

Is my phone broken or is it the software fault?

I don't want to send it for a warranty check and wait 1 month for it to return unless I'm sure it's a device issue.

Any help?

Re: XZs is very laggy

CameronT — Wed, 14 Jun 2017 02:07:36 GMT

Hi @Lipa08, I am sorry to hear you're having trouble with your new device.

As a first step, can you please test your phone in safe mode and see if the same issue persists?

Re: XZs is very laggy

GregSean96 — Wed, 14 Jun 2017 02:47:03 GMT

Greetings, I have also followed what you said into safe mode but the lagging problem is still there. Got my phone around a week a go too. But after an android upgrade I had yesterday, the issue began from there. Hope there is a way to solve this issue. Cheers

Regards,

Greg

Re: XZs is very laggy

CameronT — Wed, 14 Jun 2017 04:31:19 GMT

Hi @GregSean96,

If the same issue persists in safe mode I recommend you perform a software repair using Xperia Companion.

Re: XZs is very laggy

GregSean96 — Wed, 14 Jun 2017 07:08:27 GMT

Okay will do. Will keep you updated

Best Regards,

Greg

Re: XZs is very laggy

GregSean96 — Wed, 14 Jun 2017 13:45:45 GMT

It worked. Thank you for your help Everything is working smooth.

Best Regards,

Greg

Re: XZs is very laggy

CameronT — Thu, 15 Jun 2017 00:14:30 GMT

I am glad to hear it @GregSean96 Happy to help :smileysmileythumbsup:

Re: XZs is very laggy

Lipa08 — Thu, 29 Jun 2017 10:09:22 GMT

I did as you suggested.

I waited a week to see if there is any improvement. It's not as laggy as it was before but it still consumes massive amounts of RAM memory.

For example: when I run Pokemon Go app, it is extremely laggy while a friend next to me with a different android phone is playing it flawlessly. Why? Having a flagship phone with 4GB of RAM should be sufficient to play any game smoothly.

Re: XZs is very laggy

Lipa08 — Tue, 11 Jul 2017 17:28:48 GMT

Should my RAM usage be at 60% in the idle state when no application is open?

Re: XZs is very laggy

dquilon — Sat, 15 Jul 2017 01:50:49 GMT

Please take a look at this article:

http://sumahoinfo.com/post-16596

It was posted by another member on the XZ forums... this issue has been tormenting XZ, X Performance and Z5 users... and apparently the problem is linked to Google Now, Assistant and Feed. So you can try turning those services off until an update with the fix is supplied.