https://community.sony.com.mk/t5/xz-series/how-to-unlock-network-subset/m-p/3652306#M55889 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1268148">@Aconk1</A>, welcome to our forum!<BR /><BR />Usually it's the network that is locked and not the network subset. Do you know if the device model is meant for a different market? You will need to get in touch with the operator that locked the device to have it unlock, as this is not something that me or any other Support agent can assist you with.<BR /><BR />I hope that helps! <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P> Mon, 02 Dec 2019 08:55:19 GMT Jonas 2019-12-02T08:55:19Z https://community.sony.com.mk/t5/xz-series/how-to-unlock-network-subset/m-p/3652305#M55888 <P>How to unlock network subset</P> Fri, 29 Nov 2019 17:11:23 GMT https://community.sony.com.mk/t5/xz-series/how-to-unlock-network-subset/m-p/3652305#M55888 Aconk1 2019-11-29T17:11:23Z https://community.sony.com.mk/t5/xz-series/how-to-unlock-network-subset/m-p/3652306#M55889 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1268148">@Aconk1</A>, welcome to our forum!<BR /><BR />Usually it's the network that is locked and not the network subset. Do you know if the device model is meant for a different market? You will need to get in touch with the operator that locked the device to have it unlock, as this is not something that me or any other Support agent can assist you with.<BR /><BR />I hope that helps! <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P> Mon, 02 Dec 2019 08:55:19 GMT https://community.sony.com.mk/t5/xz-series/how-to-unlock-network-subset/m-p/3652306#M55889 Jonas 2019-12-02T08:55:19Z https://community.sony.com.mk/t5/xz-series/how-to-unlock-network-subset/m-p/3652307#M55890 <P>My phone is sony xperia xzsx au</P> Tue, 10 Dec 2019 16:46:16 GMT https://community.sony.com.mk/t5/xz-series/how-to-unlock-network-subset/m-p/3652307#M55890 Aconk1 2019-12-10T16:46:16Z https://community.sony.com.mk/t5/xz-series/how-to-unlock-network-subset/m-p/3652308#M55891 <P>Hi again&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1268148">@Aconk1</A>,<BR /><BR />If you go to Settings &gt; (System) &gt; About phone, what does it say under "Model number"? I understand that you have an Xperia XZs, but there are some different versions of the device.<BR /><BR />Thank you.</P> Thu, 12 Dec 2019 08:46:26 GMT https://community.sony.com.mk/t5/xz-series/how-to-unlock-network-subset/m-p/3652308#M55891 Jonas 2019-12-12T08:46:26Z