https://community.sony.com.mk/t5/xz-series/missing-keypad/m-p/3649724#M55221 <P>When making a call with options to press, I can't find the dots to press for the keyboard and don't know how to find it. Can someone help plz</P> Tue, 22 Oct 2019 08:05:33 GMT Laura527 2019-10-22T08:05:33Z https://community.sony.com.mk/t5/xz-series/missing-keypad/m-p/3649724#M55221 <P>When making a call with options to press, I can't find the dots to press for the keyboard and don't know how to find it. Can someone help plz</P> Tue, 22 Oct 2019 08:05:33 GMT https://community.sony.com.mk/t5/xz-series/missing-keypad/m-p/3649724#M55221 Laura527 2019-10-22T08:05:33Z https://community.sony.com.mk/t5/xz-series/missing-keypad/m-p/3649725#M55222 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1264261">@Laura527</A>, let me see if I can help out here.</P><P>Have you tried rebooting your phone in <A href="https://community.sony.co.uk/t5/FAQ/How-to-boot-your-phone-into-safe-mode/td-p/348008" target="_self">safe mode</A> to see if the same behaviour persists there? Also, have you tried clearing the data for the phone app? No call logs or contacts will be erased by doing this, but it will reset all settings for the app which might do the trick. Find and tap Settings &gt; Apps &amp; notifications&nbsp;&gt; App-info &gt; Phone &gt; Storage &gt; Clear data &gt; Tap "OK" &gt; Restart the phone.&nbsp;</P><P>Please return with this information and I will do my best to assist you!</P> Tue, 22 Oct 2019 12:54:09 GMT https://community.sony.com.mk/t5/xz-series/missing-keypad/m-p/3649725#M55222 Martin1 2019-10-22T12:54:09Z