topic Re: Weird charging issue in XZ Series

Weird charging issue

CHAYsm — Wed, 15 May 2019 23:58:33 GMT

Recently gotten myself a charger which supports USB PD and QC3. However my XZ2 will only charge via the PD slot if its battery power is >=70%, but can charge normally on the QC3 slot.

My other phones, Samsung, Huawei, Asus charges normally on both slots. Anyone knows why? Am on the latest firmware btw. Thanks

Re: Weird charging issue

Uliwooly — Thu, 16 May 2019 00:31:59 GMT

@CHAYsm

in other words, the original Sony wall charger work fine but you are having issues with a third party wall charger? if that's the case, you could test a different cable, but I doubt that there's anything wrong with your phone, you might want to contact the wall charger manufacturer regarding compatibility issues.

Re: Weird charging issue

CHAYsm — Thu, 16 May 2019 01:07:02 GMT

Guess you misunderstood my question. What I asked was, why will the XZ2 only charge when its battery is at or above 70% 🤔

Re: Weird charging issue

Uliwooly — Thu, 16 May 2019 01:13:13 GMT

@CHAYsm

I'm basing my question on this:

@CHAYsm wrote:
Recently gotten myself a charger which supports USB PD and QC3. However my XZ2 will only charge via the PD slot if its battery power is >=70%, but can charge normally on the QC3 slot.

Does the phone charge ok with a Sony wall charger?

Re: Weird charging issue

CHAYsm — Thu, 16 May 2019 02:07:43 GMT

No issue with original Sony charger. Am testing USB PD standard fyi 😊

Re: Weird charging issue

Uliwooly — Thu, 16 May 2019 20:34:03 GMT

@CHAYsm

in that case there's nothing wrong with your phone nor Sony's wall charger, you should contact the third party wall charger manufacturer

Re: Weird charging issue

CHAYsm — Fri, 17 May 2019 03:33:47 GMT

Further noticed that phone will charge on the PD connection if it's off, regardless of battery charge state remaining. Definitely firmware issue here 😑