topic Re: Sony xz3 issue in XZ Series

Sony xz3 issue

Derwentrocker — Mon, 06 May 2019 19:07:33 GMT

This is driving me nuts. My sony xz3 is in a cover wallet. My problem is it appears every time I stop using my mobile and put it down, I catch the side sensor. That in itself isn't a problem, but what is the issue, it makes random phone calls. I am forever apologising by text to whoever is in my phone book. I have closed all open windows. Can you help please. Thank you

Re: Sony xz3 issue

Uliwooly — Mon, 06 May 2019 21:49:54 GMT

@Michelle65

I'm assuming that your phone doesn't have a pin and that's why it dial whenever you put it down?

Re: Sony xz3 issue

Derwentrocker — Mon, 06 May 2019 22:35:53 GMT

I use my finger on the back, and pin, face recognition etc. It seems to be if I hold my mobile and the side sensor activates a person in my phone book.

Re: Sony xz3 issue

Uliwooly — Tue, 07 May 2019 00:11:17 GMT

@Michelle65

I don't have this Xperia so I can't walk you step by step but perhaps the issue has to do with Side Sense

https://support.sonymobile.com/global-en/xperiaxz3/userguide/using-side-sense/

maybe you can disable the phone app from it