topic Re: when is end of life support? in XZ Series

when is end of life support?

Martin20 — Fri, 02 Aug 2019 07:45:04 GMT

anyone know when is the end of life / support end for the xperia xz1 compact...?

i mean with getting updates etc?

Re: when is end of life support?

Blasse — Fri, 09 Aug 2019 18:34:25 GMT

XZ1C is Android Enterprise Recommended - that mean it should receive security updates for three years - until September 2020.

However we still didn't get July update, so don't expect Sony will fulfill this promise.

Re: when is end of life support?

Uliwooly — Fri, 09 Aug 2019 23:13:59 GMT

@Blasse

could you post the source link with that info? thanks

Re: when is end of life support?

Blasse — Sat, 10 Aug 2019 06:40:23 GMT

Sure!

This is the blog post where they informed:

https://www.google.com/amp/s/blogs.sonymobile.com/2018/02/21/five-sony-xperiatm-smartphones-recognized-android-enterprise-recommended-program/amp/

And here you have the rules of the program: https://www.android.com/enterprise/recommended/

You have to scroll down, select knowledge workers device in requirements and scroll it to last section. Pasted below

Re: when is end of life support?

MarlonUk1 — Sat, 10 Aug 2019 12:30:29 GMT

depending on your region, the updates may take time to roll out. check out your device region here. https://xpericheck.com/

Re: when is end of life support?

Blasse — Sat, 10 Aug 2019 13:36:01 GMT

@nolramlb July security update was not released to XZ1 family. It's not the matter of customisation.

Re: when is end of life support?

Uliwooly — Sat, 10 Aug 2019 22:01:11 GMT

@Blasse

Thanks for the links, I think this part its crucial

https://www.android.com/enterprise/recommended/

Always stay up to date

Android Enterprise Recommended helps ensure devices are up to date with regular security patches delivered within 90 days. Android Enterprise Recommended service providers are always current on the latest Android features and training.

Re: when is end of life support?

Blasse — Sun, 11 Aug 2019 18:48:03 GMT

@uliwooly

You are right. Still, 90 days days means we should see rollout until end of this month - when 90 days from 1st of June passes.

I'm totally fine with it - if we see it. And this is quite unusual for Sony to rollout security fix with such delay. In last year's it was always within 30 days. Or eol 😏

Re: when is end of life support?

Blasse — Tue, 13 Aug 2019 08:33:22 GMT

Update has landed. I'm glad I was wrong

Re: when is end of life support?

whcanilang — Tue, 08 Oct 2019 16:19:49 GMT

Still on July 2019 Security Update in October. Concerned about recent Android Kernel Zero-day exploit just uncovered. Especially since XZ1C has just passed 2yr release anniversary. Getting really tired of Android 2yr support and may just have to move to iphone for longer support even if Apple is having update and security issues of their own

Re: when is end of life support?

SexPistols — Sat, 16 Nov 2019 16:51:04 GMT

It just arrived yesterday with the announcement that it won't get the upgrade to Android 10.

Re: when is end of life support?

Dragontrumpetar — Mon, 18 Nov 2019 09:03:47 GMT

Sadly to say, SONY is making a big doodoo with that desicion. XZ1 and XZ1 compact is premium phones that people paid a lot to get these phone now really dont get the moneys worth. XZ1-series only got 1 big update Oreo to Pie. Sure security updates has come really nicely during the time, but only 1 big update. Thats is just wrong.

Handsets that got 2 major updates (only premium handsets):
Sony Xperia XZ Premium

Sony Xperia XZ
Sony Xperia Z2
Sony Xperia Z3+
Sony Xperira Z5/Z5 Premium/Z5 compact
Sony Xperia X/X performance/X compact (not a premium device)

Sony Xperia S
Sony Xperia T
Sony Xperia V

Sony Xperia Z/Z Ultra

Handsets that only got 1 major updates (Premium handsets):

Sony Xperia XZs
Sony Xperia Z1/Z1 compact

* There are many handsets in midrange and low end that gotten 1 update as well.

Phones that soon will be on par with 2 major updates:
Sony Xperia XZ2/XZ2 compact/XZ2 premium
Sony Xperia XZ3

Phones that will get the first major update:
Sony Xperia 1
Sony Xperia 5

Sony Xperia 10

Sony Xperia 10 plus

So question is, when to buy a device from SONY if you wanna get more than just 1 major update. I have looked at it, and there is nothing that really tells WHY SONY is doing this choise? Even Midrange devices like X compact did get 2 updates and it was release almost at the same time in the year of 2016 in september just like XZ1 was release in September 2017. It gotten in sense the same treatment as a midrange phone from SONY that in sense always gotten 1 updates or non update. But the thing is, it seems like this is nothing that occured that often and only happens now.

I checked a little more. It seems Like 2017 is the low-point for SONY when it comes to updates.
Of all phones SONY made this year wich was 9. Only one phone gotten 2 major updates.
6 phones got 1 major update and 2 just stayed on the first installed version.

Re: when is end of life support?

Patas69 — Tue, 03 Dec 2019 20:06:59 GMT

And you can't do something? It can be reported

I find it regrettable that this device does not receive another update

Re: when is end of life support?

Patas69 — Wed, 04 Dec 2019 19:57:43 GMT

Here's what I've been answered by android 10 update:

Thank you for contacting SONY Technical Support.

In connection with your query about the Software update, we inform you that the list of models that can be updated in its Software version, have been launched in 2018, but the Xperia XZ1 compact model was launched in 2017, therefore unfortunately it will not be updated.

Re: when is end of life support?

Patas69 — Wed, 04 Dec 2019 20:00:33 GMT

I'm honestly embarrassed by the technical support response.

Re: when is end of life support?

Patas69 — Sun, 08 Dec 2019 15:01:55 GMT

Y xz1 Compact?

Re: when is end of life support?

Bundzmm — Wed, 18 Dec 2019 10:26:57 GMT

I also want to know when end of life support will end.

Re: when is end of life support?

XzZa — Tue, 31 Dec 2019 20:28:14 GMT

You could say 2017 is their low-point, but it's because of their update policy which is true but wrongly worded, you see they promise 2 updates for flagship devices, however, they actually give 2 update to flagship *branches*. The XZp, XZ1 and XZ1c are in one branch and the XZ1 (and Compact) actually have a throw away Nougat firmware, the XZs is in the same boat as far as I'm concerned, however, they did just thrash the 3rd year of security patches, which they shouldn't have in my opinion especially because of the enterprise programm, and they should've said something about why the XZ1 series doesn't see the android 10 update to clear the confusion.

Edit: the XZ3 may or may not end up the same way in the near future as it was released with pie and it might be branched together with the XZ2(and the premium and compact) so it could end up only receiving android 10 and no more.

Re: when is end of life support?

SexPistols — Tue, 31 Dec 2019 21:05:45 GMT

We users of the Sony Xperia XZ1 (compact) can only hope for a thirtparty (e.g. Sammobile or anyone else) who made it possible to upgrade our Xperia to Android 10.

I bought mine Experia XZ1 compact in November 2018 for about €360 I believe on Android 8.0 Oreo. Get the Android 9.0 Pie upgrade September 03 2019 (relaese Android 9.0 Pie was August 09 2018 and Android 10 August 2019!) and within 2 months Sony made it clear that there will be now more upgrades coming!

I think the hardware of the XZ1 (compact) has now problem running Android 10 and this is what bothers the EU.

Work is underway on a law requiring electronics manufacturers to deliver software updates/upgrades for up to 5 years.

Punk

Re: when is end of life support?

XzZa — Tue, 31 Dec 2019 21:09:04 GMT

Not really the hardware that bothers, rather the fact that OnePlus 5 (another sd835 device) and the OG pixel (an sd821 device) will/already received android 10, this is what bothers people the most in my opinion other than the fact that Sony didn't make their update policy clear, and yes the XZ1 was sold with android 8 on board but the branch holds android 7 as the first firmware and there's 2-3 throwaway Nougat firmwares for the XZ1 that were not installed on the available product.