https://community.sony.com.mk/t5/xz-series/wrong-with-the-camera/m-p/3643064#M53582 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1255186">@Boerre</A>&nbsp;</P><P>I'm sorry to hear about the issue, did you factory reseted the phone through the phone's menu or Xperia Companion?</P><P>If the former then try Xperia Companion, if the later then contact Sony directly to get it inspected as it could be hardware related</P><P><A href="https://support.sonymobile.com/global-en/contactUs/" target="_blank" rel="nofollow noopener noreferrer">https://support.sonymobile.com/global-en/contactUs/</A></P> Mon, 22 Jul 2019 23:44:11 GMT Uliwooly 2019-07-22T23:44:11Z https://community.sony.com.mk/t5/xz-series/wrong-with-the-camera/m-p/3643063#M53581 <P><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot_20190722-214357.png" style="width: 562px;"><IMG src="https://community.sony.co.uk/legacyfs/online/53469iFE13435D49700E3F/image-size/large?v=1.0&amp;px=999" title="Screenshot_20190722-214357.png" alt="Screenshot_20190722-214357.png" /></SPAN></P><P>Have restarted the Phone to fabric, but got det same message "unknown failure. Can you help me?&nbsp;</P> Mon, 22 Jul 2019 20:18:42 GMT https://community.sony.com.mk/t5/xz-series/wrong-with-the-camera/m-p/3643063#M53581 Boerre 2019-07-22T20:18:42Z https://community.sony.com.mk/t5/xz-series/wrong-with-the-camera/m-p/3643064#M53582 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1255186">@Boerre</A>&nbsp;</P><P>I'm sorry to hear about the issue, did you factory reseted the phone through the phone's menu or Xperia Companion?</P><P>If the former then try Xperia Companion, if the later then contact Sony directly to get it inspected as it could be hardware related</P><P><A href="https://support.sonymobile.com/global-en/contactUs/" target="_blank" rel="nofollow noopener noreferrer">https://support.sonymobile.com/global-en/contactUs/</A></P> Mon, 22 Jul 2019 23:44:11 GMT https://community.sony.com.mk/t5/xz-series/wrong-with-the-camera/m-p/3643064#M53582 Uliwooly 2019-07-22T23:44:11Z https://community.sony.com.mk/t5/xz-series/wrong-with-the-camera/m-p/3643065#M53583 <P>Same here</P><P><A href="https://community.sony.co.uk/t5/Xperia-XZ1/Camera-don-t-work-after-some-shots/m-p/1383125#M6889" target="_blank">/t5/Xperia-XZ1/Camera-don-t-work-after-some-shots/m-p/1383125#M6889</A></P> Tue, 23 Jul 2019 06:25:38 GMT https://community.sony.com.mk/t5/xz-series/wrong-with-the-camera/m-p/3643065#M53583 Knorr1 2019-07-23T06:25:38Z