https://community.sony.com.mk/t5/xz-series/phone-is-locked/m-p/3642123#M53230 <P>Hi,&nbsp;</P><P>After repair, I tried inserting my SIM card into the phone and it’s giving me an error message : To start android, enter your pin. I have entered my pin but it is still not responding. What can I do ?</P> Thu, 18 Apr 2019 07:40:43 GMT Doyin 2019-04-18T07:40:43Z https://community.sony.com.mk/t5/xz-series/phone-is-locked/m-p/3642123#M53230 <P>Hi,&nbsp;</P><P>After repair, I tried inserting my SIM card into the phone and it’s giving me an error message : To start android, enter your pin. I have entered my pin but it is still not responding. What can I do ?</P> Thu, 18 Apr 2019 07:40:43 GMT https://community.sony.com.mk/t5/xz-series/phone-is-locked/m-p/3642123#M53230 Doyin 2019-04-18T07:40:43Z https://community.sony.com.mk/t5/xz-series/phone-is-locked/m-p/3642124#M53231 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1238314">@Doyin</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />The PIN code that you should enter is the same one as your screen lock and why this shows up is because when you set a screen lock on your device, you also choose the option to enable this extra layer of protection on your device.<BR /><BR />If you can't remember the PIN code, you will need to <A href="https://community.sony.co.uk/t5/FAQ/How-to-perform-a-software-repair-with-Xperia-Companion/m-p/1103057" target="_self">repair the device using Xperia Companion</A> and note that all data stored on the internal storage will be deleted in this process.<BR /><BR />Let me know if that helps!</P> Tue, 07 May 2019 07:52:46 GMT https://community.sony.com.mk/t5/xz-series/phone-is-locked/m-p/3642124#M53231 Jonas 2019-05-07T07:52:46Z