topic Re: Notification bar issue in XZ Series

Notification bar issue

Wiktor1 — Sun, 30 Jun 2019 18:48:47 GMT

Problem with the top bar

~~Problem z górnym paskiem~~

Re: Notification bar issue

Uliwooly — Sun, 30 Jun 2019 19:41:29 GMT

@Wiktor1

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Does your phone has a protective case, film and/or glass?

Could you test your device?

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests

Re: Notification bar issue

Martin1 — Mon, 01 Jul 2019 10:29:40 GMT

Hi @Wiktor1, sorry to hear about this.

In addition to the test @uliwooly mentioned, have you been able to reboot your phone to safe mode in order to see if the behaviour occurs there? All apps downloaded from Play Store is temporarily deactivated while in safe mode and by doing this, you can see if this behaviour is caused by a downloaded app. For more information on safe mode and how to use it, click here.

Try the test @uliwooly mentioned and also safe mode and let me know how it goes!

Re: Notification bar issue

Wiktor1 — Mon, 01 Jul 2019 11:20:05 GMT

Welcome. Can I send you a desktop photo so that you can see this icon on the bar?

Re: Notification bar issue

Martin1 — Mon, 01 Jul 2019 11:34:45 GMT

Thank you @Wiktor1 for your quick reply.

You can attach a photo to a post here on the forum. Simply click on the Photos-icon when creating a post and add the photo.

Re: Notification bar issue

Wiktor1 — Mon, 01 Jul 2019 14:51:25 GMT

It is about the icon on the bar at the top and from the right 1. percent battery, 2. battery indicator, 3. signal strength, 4. LTE indicator, 5. LTE vertically sign signal letter V, 6. Location indicator. What is this mark 5

Re: Notification bar issue

Martin1 — Tue, 02 Jul 2019 06:37:10 GMT

Thank you @Wiktor1 for the screenshot!

The fifth symbol from the right is the symbol for VoLTE which is an abbreviation of "Voice over LTE", which offers the possibility to voice call via the LTE/4G mobile network. This function will enable your phone to remain in the LTE/4G network during voice calls, meaning that you will get faster call setup and better sound quality during calls.

I hope that answered your question. If you want to read more about VoLTE an its benefits, click here.

Re: Notification bar issue

Wiktor1 — Tue, 02 Jul 2019 07:20:50 GMT

Could this VOLTE feature have so much use the processor that the car charger could not charge the battery? And by VOLTE the phone was warming up? It was the first day that VOLTE appeared on my phone

Re: Notification bar issue

Martin1 — Tue, 02 Jul 2019 08:10:10 GMT

The fact that VoLTE is enabled is very unlikely to be the reason to why the phone is not charging and heating up. You are however free to switch off VoLTE if you would like to. This is done by finding and tapping Settings > Network and internet > Mobile network > Advanced > Flick the switch next to the text "Enable Volte"

It is however more likely the fact that you are using the GPS that is causing the phone to heat up and not charge. Try closing the GPS app and reboot the phone to see if the behaviour persists.