topic Re: Proximity sensor in XZ Series

Proximity sensor

Heinrich11 — Fri, 28 Jun 2019 10:42:34 GMT

It started when phone updated. When someone calls the screen stays black and i cant see a thing. The proximity sensor is working when tested. Pleasehelp this is very annoying.

Re: Proximity sensor

NunoSEN2 — Fri, 28 Jun 2019 10:59:13 GMT

Hi @Heinrich11 ;

Try clearing the phone app data and cache (settings>apps and notifications>all apps>phone>storage>clear cache and clear data) .