Stuck in bootloop after used in water

sidharth — Mon, 24 Jun 2019 06:33:45 GMT

my xzs was used in a pool which was in my pocket and worked fine without issues. but after a day it suddenly got off and was stuck in a bootloop and not getting to sony logo too. what to do??

Re: Stuck in bootloop after used in water

Martin1 — Mon, 24 Jun 2019 11:32:52 GMT

Hi @buddha27, I am sorry to hear about this.

The first thing that I suggest that you try is removing the SIM card/Try another SIM card on your phone, and then try restarting the phone. If the phone works as intended without a SIM car or with another SIM card, the SIM card might be damaged and in need of replacement. Secondly you could also try to remove the SD card if you have one. If the phone restarts successfully after you remove the SD card, your SD card may be damaged and in need of replacement.

If none of these measures manages to improve the functionality of the phone I would suggest that you do is to try to perform a software repair using a computer and Xperia Companion. Please note though that a software repair will erase all user data, so remember to do a backup of your user data first.

Try these measures and let me know how it goes!

topic Re: Stuck in bootloop after used in water in XZ Series

Stuck in bootloop after used in water

Re: Stuck in bootloop after used in water