topic Re: Random pop up in XZ Series

Random pop up

Horcrux84 — Fri, 21 Jun 2019 21:34:16 GMT

Hello,

I've got a Sony Xperia xz premium and for the last week I've had an ad pop up on my phone that automatically opens up Chrome. I've enclosed a screenshot of the ad. Thankyou

Re: Random pop up

Uliwooly — Sat, 22 Jun 2019 08:24:31 GMT

@Horcrux84

most likely that's a third party app causing this problem, to test it simply boot in >>> safe mode , if you don't experience the same issue then it is a third party app, you will have to uninstall app by app until you find the culprit

Re: Random pop up

Horcrux84 — Sat, 22 Jun 2019 13:15:12 GMT

Thank you for replying I've tried that but still getting it. I've googled it and apparently it's something to do with the Xperia digital clock widget and should be fixed by updating it but I don't know how?

Re: Random pop up

Uliwooly — Sat, 29 Jun 2019 04:24:08 GMT

@Horcrux84

odd, do you experience the same in safe mode?

I don't think it's a Sony app, just look at the website it takes you to

Re: Random pop up

Horcrux84 — Sat, 29 Jun 2019 06:57:54 GMT

I don't have it in safe mode and haven't had it for about a week now so hopefully it's fixed itself. Thankyou for your help.

Re: Random pop up

Uliwooly — Sat, 29 Jun 2019 08:20:21 GMT

@Horcrux84

if you don't experience any issue while in Safe mode it means that an app that you've installed at one point is the culprit.