https://community.sony.com.mk/t5/xz-series/alarm-issue/m-p/3638538#M52007 <P>If my phone is active in any way and the alarm goes off I cannot switch off the alarm. The only way is to switch the phone off entirely.&nbsp; &nbsp;Suggestions&nbsp;&nbsp;</P> Fri, 22 Mar 2019 09:51:00 GMT Tony0401 2019-03-22T09:51:00Z https://community.sony.com.mk/t5/xz-series/alarm-issue/m-p/3638538#M52007 <P>If my phone is active in any way and the alarm goes off I cannot switch off the alarm. The only way is to switch the phone off entirely.&nbsp; &nbsp;Suggestions&nbsp;&nbsp;</P> Fri, 22 Mar 2019 09:51:00 GMT https://community.sony.com.mk/t5/xz-series/alarm-issue/m-p/3638538#M52007 Tony0401 2019-03-22T09:51:00Z https://community.sony.com.mk/t5/xz-series/alarm-issue/m-p/3638539#M52008 <P>If you use the internal alarm clock then an overlay window should appear on the top of the screen.<BR />This window is on top of any other app and can't be missed. It stays until you:</P><P>- press one of the buttons (snooze or dismiss)</P><P>- press the volume down button two times, then the alarm is also dismissed.</P><P>If there is no windows popping up I assume you might have changed the allowed notifiations for the clock/alarm app (you can check in settings --&gt; apps</P> Fri, 22 Mar 2019 15:13:27 GMT https://community.sony.com.mk/t5/xz-series/alarm-issue/m-p/3638539#M52008 skycamefalling 2019-03-22T15:13:27Z