topic Re: Fingerprint and speakerphone in XZ Series

Fingerprint and speakerphone

Shychlo — Mon, 18 Mar 2019 00:32:15 GMT

Speakerphone stopped working a few months back, then last few days phone has been restarting randomly. Did a system repair with companion. Speakerphone still doesn't work and now no option to add my fingerprint for unlock. Fingerprint management option has disappeared from the security settings.

Re: Fingerprint and speakerphone

Uliwooly — Mon, 18 Mar 2019 01:04:28 GMT

@Shychlo

I'm sorry to hear that, could you test your device?

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests

Re: Fingerprint and speakerphone

Shychlo — Mon, 18 Mar 2019 08:47:11 GMT

Randomly the fingerprint mamangement has reappeared.

Speakerphone still doesn't work though. Did the tests and my phone speaker is fine. When I press speakerphone during a call it mutes it.

Also my Google calendar events aren't there any more. I always save them under Google family so they should all be backed up but none of them are there.

Re: Fingerprint and speakerphone

Shychlo — Mon, 18 Mar 2019 18:19:17 GMT

Fingerprint scanner not working again and disappeared from the menu again. Restarted phone, its still not there. How can it just happen randomly?

Re: Fingerprint and speakerphone

Shychlo — Mon, 18 Mar 2019 19:18:45 GMT

Now fingerprint has reappeared. How is this possible???

Clearly some issue somewhere. Speakerphone still doesn't work

Re: Fingerprint and speakerphone

Cornish — Tue, 19 Mar 2019 18:47:19 GMT

I have the same issue. Has happened after the last update. (March 2019) 47.2.A.8.24

Phone is soooo unstable now. Fingerprint hardware is rarely available. The lag is ridiculous and randomly restarts 2-3 times a day.

Re: Fingerprint and speakerphone

Shychlo — Tue, 19 Mar 2019 19:18:37 GMT

Yep mine has restarted 5 times today. So buggy and laggy this last week or so and getting worse each day!

Re: Fingerprint and speakerphone

Miguel2011 — Tue, 19 Mar 2019 20:07:59 GMT

~~Amigo buenas tardes te comento que me sucede lo mismo, mi altavoz su3na muy bajito y la huella dactilar me dejó de funcionar de la nada y aún no se porque.~~

Friend good afternoon I tell you that the same thing happens to me, my speaker su3na very short and the fingerprint stopped working from nowhere and I still do not know why.

Re: Fingerprint and speakerphone

Cornish — Thu, 21 Mar 2019 12:19:39 GMT

No response from any Sony techs ?

Re: Fingerprint and speakerphone

Shychlo — Thu, 21 Mar 2019 12:23:25 GMT

Nope. I'm sending it for repair.