topic Re: Sync Album to Google Photos in XZ Series

Sync Album to Google Photos

tearsinrain84 — Wed, 12 Jun 2019 15:41:56 GMT

When I had my old Xperia Z5 I had it set up so it would automatically sync my Alnum to my Google Photos account.

I can't for the life of me figure out how to set this up on my new device!

When I go into Album > Settings > Backup Settings I'm only given an option to back up with Amazon Photos.

Any ideas...?

Re: Sync Album to Google Photos

najodleglejszy — Wed, 12 Jun 2019 17:24:59 GMT

@tearsinrain84I don't think you can do it straight from the Album app, but Google Photos app should be preinstalled on your device, and you could set up the sync from there.

Re: Sync Album to Google Photos

Jonas — Thu, 13 Jun 2019 06:44:37 GMT

Hi @tearsinrain84, welcome to our forum!

As @najodleglejszy wrote, I can't remember that there was an option in the Album application to synchronize pictures or videos to Google Photo directly, but Google Photo should be pre-installed in your device, or you can download it from the Google Play store.

The first time you open up the Google Photos application, you will be asked if you want to backup your photos or not, to your Google account. This can also be done later if you tap the three lines in the top right corner > Settings > Backup & sync > turn this feature on and more options will open up, such as which quality you want the photos be saved in, if you want to use only Wi-Fi to backup the photos/videos and so on!

I hope that helps!

Re: Sync Album to Google Photos

Belinda2014 — Thu, 13 Jun 2019 07:00:22 GMT

Hi, Jonas. Thanks for that info. I have another issue with regard to syncing, which I hope you can solve, please. Someone else has asked about the same issue

Re: Sync Album to Google Photos

Belinda2014 — Thu, 13 Jun 2019 07:04:23 GMT

Oops! My finger slipped 🤣 The problem I have concerns BACK-UP

Re: Sync Album to Google Photos

Belinda2014 — Thu, 13 Jun 2019 07:05:51 GMT

Crikey, I'm sorry for my premature-post

Re: Sync Album to Google Photos

Belinda2014 — Thu, 13 Jun 2019 07:47:03 GMT

Okay, I swapped to landscape mode, so trigger-happy-thumbing will cease — hopefully. Meanwhile back on topic. BACK UP & RESTORE REFUSES TO WORK. By that, I mean that the process starts properly but STOPS when it reaches 50% and doesn't budge from there. I've tried everything that I can think of, in the app settings, phone settings, unchecking various folders from the back-up list, moving everything on the SD card back to internal storage, swapped syncing to Google Drive to syncing to Amazon — which also won't work — and switched back to Google, uninstalled/reinstalled the Album app, tried backing-up manually etc, to no avail. Someone else asked about the same issue, yonks ago, but hasn't had any luck with replies to solve the problem. I've scoured all of the android forums that I can think of, but came up with nothing. So I'm stuck-az (as we say here in Aotearoa/New Zealand) Thank you, in advance for any help that you can give me with this mammoth pain in the backside.

Re: Sync Album to Google Photos

Jonas — Thu, 13 Jun 2019 11:27:10 GMT

Hi @Belinda2014, you're very welcome!

The backup and restore you are referring to, is it the one found in Settings > System > Advanced > Xperia backup and restore, or the one found in Google Photos?

Re: Sync Album to Google Photos

Belinda2014 — Thu, 20 Jun 2019 11:14:58 GMT

Hi jonas. I missed your reply, I'm sorry. The Backup & Restore that I'm referring to is: Settings > System > Advanced > Xperia backup and restore. I just tried to add a screenshot that I took of it Unable to complete previous operation due to low memory.

Re: Sync Album to Google Photos

Belinda2014 — Thu, 20 Jun 2019 11:30:52 GMT

But that was the message that popped up {which I guess is another issue I'm having as there's heaps of memory available because there's nothing running other that system apps and this website [in Google Chrome] and it has happened a few times when I've tried to add an image to

Re: Sync Album to Google Photos

Belinda2014 — Thu, 20 Jun 2019 11:40:50 GMT

an MMS 😨). I digress. Back to the 😱 of backup & restore. Yes, it's the one in Phone Settings .

Re: Sync Album to Google Photos

Belinda2014 — Thu, 20 Jun 2019 11:44:24 GMT

I've checked the box to receive an email

Re: Sync Album to Google Photos

Belinda2014 — Thu, 20 Jun 2019 12:43:59 GMT

Please feel free to do so👍as I know that there was another person with this Backup & Restore Stops At 50% & Stays Stuck There issue. As for the new issue concerning the pop-up message saying "Unable to complete previous operation due to low memory"😨😥 please could you help me with that too. You'll notice that I haven't added any message tags and/or associated products🤔 because (as you might already have guessed), I have barely any idea what I'm doing.😵 Thank you for your help, Jonas🙌🏽👍

Re: Sync Album to Google Photos

Jonas — Mon, 24 Jun 2019 12:11:48 GMT

Hi again @Belinda2014!

That sounds strange..

Could you try and go to Settings > Apps & notifications > Show all xx apps > 3 dots > Show system > Backup & restore > Storage > Clear data > OK.

I forgot to ask in my previous reply, are you doing the backup to an SD card, online account or USB drive?

Thank you!

Re: Sync Album to Google Photos

Kaybxl — Fri, 09 Aug 2019 11:09:50 GMT

Hi there,

is Google Photos the only option to automatically backup photos?
On my Samsung I used to have instant/automatically backups to Dropbox.

- I just got my xz2 compact a week ago, and want to make sure my pics are safe.

tnx!

Re: Sync Album to Google Photos

Jonas — Mon, 12 Aug 2019 14:00:30 GMT

Hi @Kaybxl, welcome to our forum and congratulations on your new device!

The normal Album application does not have any backup feature, so Google Photos is a good alternative to have your photos safely stored on your Google account. I use the free storage option and the photos will be saved in slightly lower quality, but if you want to use the high quality option, that is also an option.

I'm not sure if the Dropbox application can backup certain folders automatically, but if you prefer using Dropbox, you can always download the application and have a look in the settings for the application.

I hope that helps and let me know if there is anything else!