https://community.sony.com.mk/t5/xz-series/help-cannot-unlock-my-pattern/m-p/3519927#M5097 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1019017">@3khraims</A>&nbsp;can you help me understand your problem a little better? Writing a problem description can be tricky so let me guide you with a couple of questions. <SPAN class="lia-unicode-emoji" title=":smiling_face_with_sunglasses:"><span class="lia-unicode-emoji" title=":smiling_face_with_sunglasses:">😎</span></SPAN></P><P>Do you have a new XZ Premium?</P><P><SPAN>&gt; pattern it wont recognize my original one....</SPAN></P><P><SPAN>It's this the graphical screen lock pattern failing? Do you have pin lock or other things that might be of relevance, like using Bluetooth or position unlock features too?</SPAN></P><P><SPAN>&gt; tried to lock it to get a new one but nothing happened!!!!</SPAN></P><P><SPAN>How did you lock and what is "nothing": It didn't lock, didn't unlock again or didn't request pattern input when unlocking?</SPAN></P><P><SPAN>If you go into settings and tap "screen lock" under security, it should ask for current pattern. How does that work?&nbsp;</SPAN></P> Sat, 03 Jun 2017 10:41:37 GMT JensG 2017-06-03T10:41:37Z https://community.sony.com.mk/t5/xz-series/help-cannot-unlock-my-pattern/m-p/3519926#M5096 <P>Help something happened to my pattern it wont recognize my original one....i tried to lock it to get a new one but nothing happened!!!!!&nbsp;</P> Fri, 02 Jun 2017 19:13:32 GMT https://community.sony.com.mk/t5/xz-series/help-cannot-unlock-my-pattern/m-p/3519926#M5096 3khraims 2017-06-02T19:13:32Z https://community.sony.com.mk/t5/xz-series/help-cannot-unlock-my-pattern/m-p/3519927#M5097 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1019017">@3khraims</A>&nbsp;can you help me understand your problem a little better? Writing a problem description can be tricky so let me guide you with a couple of questions. <SPAN class="lia-unicode-emoji" title=":smiling_face_with_sunglasses:"><span class="lia-unicode-emoji" title=":smiling_face_with_sunglasses:">😎</span></SPAN></P><P>Do you have a new XZ Premium?</P><P><SPAN>&gt; pattern it wont recognize my original one....</SPAN></P><P><SPAN>It's this the graphical screen lock pattern failing? Do you have pin lock or other things that might be of relevance, like using Bluetooth or position unlock features too?</SPAN></P><P><SPAN>&gt; tried to lock it to get a new one but nothing happened!!!!</SPAN></P><P><SPAN>How did you lock and what is "nothing": It didn't lock, didn't unlock again or didn't request pattern input when unlocking?</SPAN></P><P><SPAN>If you go into settings and tap "screen lock" under security, it should ask for current pattern. How does that work?&nbsp;</SPAN></P> Sat, 03 Jun 2017 10:41:37 GMT https://community.sony.com.mk/t5/xz-series/help-cannot-unlock-my-pattern/m-p/3519927#M5097 JensG 2017-06-03T10:41:37Z