Xperia XZ3 OLED screen replacement

ddonq1412 — Thu, 30 May 2019 13:37:05 GMT

Hi have dropped by xperia on concrete at weekend, i am unable to get a price from sony to repair it, the damage is to the glass only oled panel al intact and touch screen works great still. i just have crack glass at top of phone so at moment i have bought a gel cover and glass protector so the cracked glass is not in my ear. has this happened to anyone before , would any one have the cost to repair the glass, will the warranty be wipe from phone as its about 6 months old.

Re: Xperia XZ3 OLED screen replacement

Martin1 — Thu, 06 Jun 2019 14:09:06 GMT

Hi @ddonq1412, I am very sorry to hear about this.

It is rather difficult to give you a price estimate on an eventual repair. Partly because of the fact that the phone has to be examined by an authorized service technician in order to see which parts that is in need of replacement, but also since the routines for service, warranty and consumer laws varies depending on market.

As this is a global support forum, I would suggest that you get in contact with your local support team in order to have your phone sent to an authorized service center. If you have any questions regarding the service, such as routines, warranty and consumer laws, these type of questions are best answered by your local support team as well.

I hope that helped. Let me know if you have any further questions!

topic Re: Xperia XZ3 OLED screen replacement in XZ Series

Xperia XZ3 OLED screen replacement

Re: Xperia XZ3 OLED screen replacement