Contacts missing after backup restore

InspectorBurek — Wed, 29 May 2019 19:18:05 GMT

Hello,

I have recently backed up my Xperia XZ Premium, did a factory reset and sent it for repairs.
When I restore from backup, my contacts don't show up fully. I don't know where the missing contacts were saved (phone / google acc / sd card).

When I restore, restart my phone and go into recent calls, I see for a split second the contracts were saved, then the names quickly turn into only numbers.

Anyone have any ideas how could I get those contacts back?
Thanks in advance

Re: Contacts missing after backup restore

mahesh911 — Thu, 30 May 2019 05:59:58 GMT

@InspectorBurek wrote:
Hello,

I have recently backed up my Xperia XZ Premium, did a factory reset and sent it for repairs.
When I restore from backup, my contacts don't show up fully. I don't know where the missing contacts were saved (phone / google acc / sd card).

When I restore, restart my phone and go into recent calls, I see for a split second the contracts were saved, then the names quickly turn into only numbers.

Anyone have any ideas how could I get those contacts back?
Thanks in advance

Those missing contacts probably was in phone memory which is not backed up in Google . Backing up using contact app would have saved all your contacts to your SD card as .vcf file which u could use to restore later .

Since u did a factory reset , contacts saved in phone memory is gone.

Check your Google account in pc to know if there is any chance your missing contacts would be. If u have a backed up file then clear data in contact app and restore again. Hope it's clear to u.

topic Re: Contacts missing after backup restore in XZ Series

Contacts missing after backup restore

Re: Contacts missing after backup restore