topic Re: Poor bluetooth audio playback since January 52.0.a.3.163 update in XZ Series

Poor bluetooth audio playback since January 52.0.a.3.163 update

TheDukeofPrunes — Wed, 30 Jan 2019 13:46:09 GMT

After installing the 52.0.a.3.163 update, bluetooth playback has been poor with small (half second) drop outs.

I have done a factory reset but the problem is still there.

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

Strampke — Wed, 30 Jan 2019 16:14:44 GMT

Just try one more thing:

settings->system->advanced->reset options-> reset network setting

It's worth the try and tell us if it helped you.

Oh and btw

How's BT in safe mode?

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

JamesJ2017 — Wed, 30 Jan 2019 16:24:54 GMT

I'm also experiencing the frequent brief BT audio dropouts, and I'm running with the update to the update (52.0.A.3.163-R4B). I'll try the network reset option mentioned elsewhere in this thread.

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

Strampke — Wed, 30 Jan 2019 18:12:48 GMT

One other thing to consider is that BT has a tendency to drop or hickup when there are other BT connections around.

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

JamesJ2017 — Wed, 30 Jan 2019 22:13:02 GMT

Yes, but the number and type of my BT connections didn't change with this last firmware update. Waiting to test effect of network reset during my evening walk with my Sony Ear Duo.

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

TheDukeofPrunes — Wed, 30 Jan 2019 23:36:15 GMT

Sadly, neither made a difference.

Very odd

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

TheDukeofPrunes — Wed, 30 Jan 2019 23:38:18 GMT

Also, just checked with wired sound and it's fine

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

JamesJ2017 — Thu, 31 Jan 2019 17:45:31 GMT

No change with my BT; still frequent hiccups.

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

Lord_viridis — Mon, 04 Feb 2019 10:29:59 GMT

Hi, can I ask what bt codec you're using when these dropouts occur?

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

TheDukeofPrunes — Mon, 04 Feb 2019 11:25:29 GMT

Hi,

How would I find that out?

I am connected to a Sony MEX-N5100BT

https://www.sony.co.uk/electronics/support/mobile-cd-players-mex-series/mex-n5100bt/specifications

Which seems to support multiple codecs

Thank you for the reply

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

JamesJ2017 — Mon, 04 Feb 2019 22:08:34 GMT

I checked (via developer mode) and my AVRCP was 1.5. So I've set it to 1.4 (default) and will check to see if the problem persists. If so, I'll try 1.3 (oldest available version). I recall going with an older AVRCP fixed a Bluetooth audio drop/hiccup problem with my old XZ Premium about a year ago. BTW, in developer mode my choices are 1.3, 1.4, 1.5, 1.6. Update: 1.4 seems to have fixed the problem.

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

TheDukeofPrunes — Tue, 05 Feb 2019 17:45:52 GMT

So, I too used developer mode, AVRCP was also set to 1.6, but the Sony car stereo I use only supports 1.5, so I have set it to that and see what happens.

Re: Poor bluetooth audio playback since January 52.0.a.3.163 update

TheDukeofPrunes — Fri, 08 Feb 2019 23:40:40 GMT

I realise that I was adjusting the wrong thing.

My headphones use aptx and are fine, the car stereo uses aac which has the problem. When I manually change to SBC it is fine.

Problem is every time I connect to the car it connects with AAC and I have to manually change to SBC to fix the problem