Poor customer service

Tweetyuk — Sat, 20 Oct 2018 12:01:02 GMT

So fare sony services won't fix phone dew to water inside phone.

The phone was in my pocket I got wet in heavy rain storm. The phone stop working sent it off to be fix only to be told no dew to water in phone.

Hold on the advertising say its water resistant. You can do following

Wash it under tap.

Trop it into small bowl water.

Drop it in rain water.

But not in your pocket.
EE won't do nothing as there saying that it's down to Sony.

So fare im really angry and annoyed about this. I went for that phone as it was clam water resistant..

Sony won't fix it they say it to do with EE. But EE saying it to do with Sony . EE sent phone off to be fixed but they said they won't fix it. Help me ...

topic Poor customer service in XZ Series

Poor customer service