topic Re: Lock after restart in XZ Series

Lock after restart

mtmtppp — Thu, 18 Oct 2018 08:15:33 GMT

When I restarted my device XZ3, I failed entering passcode. And then, inputting the word "SONY" was required to unlock the device, however, I was unable to enter the word because only numeric keyborad was available. Therefore, I repaired my device with Xperia companion.
For the next time when I failed entering passcode after restarting device, I would like to know how to use word keyboard.

Re: Lock after restart

Lord_viridis — Fri, 19 Oct 2018 22:16:21 GMT

What happens if you hold the keys down?

Re: Lock after restart

mtmtppp — Sat, 20 Oct 2018 17:35:35 GMT

Thanks for your reply.

Nothing happened on holding the key down.

Re: Lock after restart

Lord_viridis — Sat, 20 Oct 2018 20:46:56 GMT

Are you tapping on the line below the word Sony?

Can you screenshot the text entry you get come up.

Re: Lock after restart

mtmtppp — Sat, 20 Oct 2018 21:26:11 GMT

Yes, I tapped.

When I try to take the screenshot, the keyboard is hidden so I can not take it.