https://community.sony.com.mk/t5/xz-series/amazon-prime-video/m-p/3624578#M46374 <P>I'm having the same problem. No UHD via the prime video app, regardless of whether I am streaming or downloading in advance. Problem exists whether it is prime 4k content or purchased 4k content.</P> Sun, 27 Jan 2019 17:59:41 GMT JaseR 2019-01-27T17:59:41Z https://community.sony.com.mk/t5/xz-series/amazon-prime-video/m-p/3624577#M46373 <P>Why is it that amazon prime video won’t play in 4K anymore I’ve tried everything but it only comes up with 1080p when playing 4K content.</P> Thu, 10 Jan 2019 22:50:51 GMT https://community.sony.com.mk/t5/xz-series/amazon-prime-video/m-p/3624577#M46373 Mk2651 2019-01-10T22:50:51Z https://community.sony.com.mk/t5/xz-series/amazon-prime-video/m-p/3624578#M46374 <P>I'm having the same problem. No UHD via the prime video app, regardless of whether I am streaming or downloading in advance. Problem exists whether it is prime 4k content or purchased 4k content.</P> Sun, 27 Jan 2019 17:59:41 GMT https://community.sony.com.mk/t5/xz-series/amazon-prime-video/m-p/3624578#M46374 JaseR 2019-01-27T17:59:41Z https://community.sony.com.mk/t5/xz-series/amazon-prime-video/m-p/3624579#M46375 <P>Probably have to wait till a Sony Representative gets back on that, have you tried contacting them?</P> Fri, 07 Feb 2020 15:09:18 GMT https://community.sony.com.mk/t5/xz-series/amazon-prime-video/m-p/3624579#M46375 Sambol23 2020-02-07T15:09:18Z