topic After update to Android 9 mobile transfer is not working correctly in XZ Series

After update to Android 9 mobile transfer is not working correctly

Aenyee — Thu, 10 Jan 2019 12:29:44 GMT

Yesterday I updated my XZ1 Compact to Android 9. Today I noticed that while using mobile transfer I can only use Facebook or Instagram (both in app and browser). Other apps and websites do not work. I installed new Internet settings from Orange Poland, but it did not help. Ane ideas how to solve this problem?

Re: After update to Android 9 mobile transfer is not working correctly

TO_JO — Thu, 10 Jan 2019 18:31:22 GMT

~~Cześć.~~

~~U nie to samo !!! Poradziłeś sobie z tym, czy nadal masz problem? Jeśli wiesz, jak się pozbyć tego problemu, to proszę podziel się instrukcją, która pomoże tą niedogodność zniwelować.~~

~~Z góry dziękuję.~~

~~Domino.~~

Hey.
U not the same !!! Have you dealt with it, do you still have a problem? If you know how to get rid of this problem, please share the instructions that will help this inconvenience.

Thank you in advance.
Domino.

Re: After update to Android 9 mobile transfer is not working correctly

niuniek81 — Thu, 10 Jan 2019 18:38:23 GMT

~~Witam u mnie jest ten sam problem jeżeli ktoś wie jak to naprawić proszę o info~~

Hello to me is the same problem if anyone knows how to fix it please info

-GT

Re: After update to Android 9 mobile transfer is not working correctly

Pjc111 — Thu, 10 Jan 2019 20:44:04 GMT

Unfortunately i dont have a solution am only posting to declare that i have the same issue. Can call people, text messages ok, WiFi great. Mobile data is dead since the update last night. I don't really want to repair the software using the companion software.

Re: After update to Android 9 mobile transfer is not working correctly

Vionus — Fri, 11 Jan 2019 13:38:01 GMT

Hi, I have the exact same problem. It's really annoying, also since we still have no solution

Re: After update to Android 9 mobile transfer is not working correctly

mejsik — Fri, 11 Jan 2019 13:51:08 GMT

Hi,

I managed to workaround the problem. I'm not sure if this is a problem of operator configuration for mobile data or Android 9. I created new APN configuration manually, so you need to find apn configuration of your operator. In my case it is NJU (Orange). I have still problems with MMS but I don't this feature.

Mejsik

Re: After update to Android 9 mobile transfer is not working correctly

VV8 — Fri, 11 Jan 2019 15:46:43 GMT

Hi,

I found solution for this. This is because Orange set's automatically connection type to IPv6. It should be IPv4. Below solution (in polish), just make a new connection in Cellural Networks tab:

Nazwa: (dowolna)
APN: internet
proxy: nie ustawiono
port: nie ustawiono
Nazwa użytkownika: nie ustawiono
Hasło: nie ustawiono
MMSC: nie ustawiono
MMS Proxy: nie ustawiono
Port MMS: nie ustawiono
MCC: 260
MNC: 03
Typ uwierzytelniania: PAP
Typ APN: default,supl
Protokół APN: IPv4
Protokół roamingu APN: IPv4

Cheers!

Re: After update to Android 9 mobile transfer is not working correctly

Pjc111 — Fri, 11 Jan 2019 18:59:25 GMT

Good call, VV8!

This resolved the problem for me.

1) google apn settings for your phone (at least brand), carrier, country

2) input the apn settings

3) important: restart phone

4) there was much rejoicing

good luck everyone.

Re: After update to Android 9 mobile transfer is not working correctly

Aenyee — Fri, 18 Jan 2019 10:55:26 GMT

In my situation it occured that settings from Orange were wrong. Instead of having username internet I've got internetipv6. I've changed it and now everything works fine.

My settings now:

NAME: Orange Internet
APN: internet
Username: internet
Password: internet
Authentication type: PAP
APN type: default,sup
APN protocol IPv4/IPv6

Problem with mobile data connection - some apps can't connect to Internet

dawidy — Wed, 23 Jan 2019 20:09:32 GMT

I also have a problem with mobile data connection on Xperia ZX1 Compact (G8441) after recent update to Android 9.

Some applications can connect to the internet:

- Google maps

- Messanger

- Facebook

- Whats up

While some other apps cannot connect:

- Chrome

- Business Insider

- Endomondo

- Accuweather

- Spotify

- and many more local apps

All apps work fine when connected to WIFI.

Any advice?

Re: After update to Android 9 mobile transfer is not working correctly

Bratpit76 — Thu, 24 Jan 2019 21:47:18 GMT

Thanks VV8! It helped

Re: After update to Android 9 mobile transfer is not working correctly

dawidy — Fri, 25 Jan 2019 05:53:08 GMT

This thread solved my problem.

Same carrier (Orange Poland) same or similar problem.

In my case APN was 'internetipv6'

Changed to 'internet' and it started to work for all applications.

Thanks