topic Drop calls after Pie update in XZ Series

Drop calls after Pie update

CHAYsm — Sun, 30 Dec 2018 04:20:25 GMT

After the recent Pie updates, can't help but noticed that my calls are frequently being dropped. This is most apparent whilst traveling in my car 😑

Didn't face such an issue back in Oreo thus am very certain it's due to Pie as never added new Apps or anything else etc. Anyone else facing this issue? 🤔

Re: Drop calls after Pie update

Mike204 — Tue, 29 Jan 2019 08:58:03 GMT

Hello. Did you solve this problem, please?

Re: Drop calls after Pie update

CHAYsm — Wed, 30 Jan 2019 07:54:56 GMT

After doing a full factory reset, issue seems to have disappeared for now 🤔

Re: Drop calls after Pie update

Desdeluna — Sun, 03 Feb 2019 01:36:36 GMT

Didn't the factory reset take you back to Google 8 Oreo?

Re: Drop calls after Pie update

skycamefalling — Sun, 03 Feb 2019 07:43:30 GMT

No, a factory reset does not change the firmware. If you are on Android 9 then it stays on Android 9.

Re: Drop calls after Pie update

Mike204 — Mon, 04 Feb 2019 21:57:48 GMT

After Android 9 reinstall... same problem.

Is the total reinstallation of the software sufficient, or should I still try to restore the factory settings? That's probably unnecessary.
Is it okay that I have reinstated my backup data after I reinstall?

Re: Drop calls after Pie update

CHAYsm — Thu, 07 Feb 2019 02:50:53 GMT

Not sure what you meant by reinstall but if it's just installation over existing O/S then it's akin to upgrading. Factory reset does not just reinstall but does a complete clean wipe without any previous settings being retained. Hope that helps 😊

Re: Drop calls after Pie update

Strampke — Thu, 07 Feb 2019 11:33:39 GMT

Did you try a software repair instead of just a reset?

Re: Drop calls after Pie update

CHAYsm — Tue, 12 Feb 2019 23:47:50 GMT

Didn't try that 🤷

Re: Drop calls after Pie update

Mike204 — Wed, 13 Feb 2019 06:08:36 GMT

After clean Android 9 instalation using SONY Companion (Software Repair) - dropped calls during first 24 hours

After Factory Reset (without data recovery) - It seemsed to be ok for one week. Yesterday I couldn't make a call. After restart yes.