topic Re: turn off safe mode in XZ Series

turn off safe mode

Ainars — Thu, 13 Dec 2018 14:45:23 GMT

How to turn off safe mode? Nothing changes after restart!

Re: turn off safe mode

Jonas — Thu, 13 Dec 2018 14:48:17 GMT

Hi @Ainars, sorry to hear about this.

If you have a cover on your device, can you try and remove it and see if a normal reboot will exit safe mode? The only way to enter safe mode without choosing to do so, is by holding down the volume down button pressed during the boot-up process, so make sure that a case is not pressing down on the down button.

Let me know if that helps!

Re: turn off safe mode

Ainars — Sat, 15 Dec 2018 16:15:25 GMT

Hi, Jonas!

At last! I removed a cover and aftet reboot I finally could exit the safe mode. Thank you very much for your help!

Have a nice day,

Ainars

Re: turn off safe mode

Jonas — Wed, 19 Dec 2018 08:59:31 GMT

Hi again @Ainars, that's awesome to hear and you're very welcome!

In your case it sounds like the cover is pushing down on the volume down button and therefore the device will start up in safe mode.

Have a nice day!