https://community.sony.com.mk/t5/xz-series/problem-with-xperia/m-p/3621467#M44832 <P><SPAN>Hi&nbsp;</SPAN><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1186307">@Jam761</A><SPAN>, sorry to hear about your device. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></SPAN><BR /><BR /><SPAN>This depends on the laws and also on the local service routines in your market/region. Your best option is to get in touch with your <A href="https://support.sonymobile.com/global-en/contactUs/" target="_self" rel="nofollow noopener noreferrer">Local support team</A> and raise this question with them as they are experts on your market and are very well informed about the laws/service routines in your market.<BR /><BR />I hope that helps! <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></SPAN></P> Thu, 13 Dec 2018 15:28:35 GMT Jonas 2018-12-13T15:28:35Z https://community.sony.com.mk/t5/xz-series/problem-with-xperia/m-p/3621465#M44830 <P>Hi I was wondering if anyone call tell me as I'm sending my phone back for a repair again with it being the same problem, will I be given a new handset?&nbsp;</P> Wed, 12 Dec 2018 19:38:07 GMT https://community.sony.com.mk/t5/xz-series/problem-with-xperia/m-p/3621465#M44830 Jam761 2018-12-12T19:38:07Z https://community.sony.com.mk/t5/xz-series/problem-with-xperia/m-p/3621466#M44831 <P>You will have to ask the Service Center you ship the phone to that question.</P> Thu, 13 Dec 2018 07:39:36 GMT https://community.sony.com.mk/t5/xz-series/problem-with-xperia/m-p/3621466#M44831 RuneJ 2018-12-13T07:39:36Z https://community.sony.com.mk/t5/xz-series/problem-with-xperia/m-p/3621467#M44832 <P><SPAN>Hi&nbsp;</SPAN><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1186307">@Jam761</A><SPAN>, sorry to hear about your device. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></SPAN><BR /><BR /><SPAN>This depends on the laws and also on the local service routines in your market/region. Your best option is to get in touch with your <A href="https://support.sonymobile.com/global-en/contactUs/" target="_self" rel="nofollow noopener noreferrer">Local support team</A> and raise this question with them as they are experts on your market and are very well informed about the laws/service routines in your market.<BR /><BR />I hope that helps! <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></SPAN></P> Thu, 13 Dec 2018 15:28:35 GMT https://community.sony.com.mk/t5/xz-series/problem-with-xperia/m-p/3621467#M44832 Jonas 2018-12-13T15:28:35Z