topic Re: Xperia XZ PREMIUM Fingerprint problem after Android Pie updates in XZ Series

Xperia XZ PREMIUM Fingerprint problem after Android Pie updates

DeshanRandika — Wed, 05 Dec 2018 13:19:45 GMT

I've already updated my XZ PREMIUM to Android Pie ,since then No Fingerprint working

When I try to set up a new fingerprint the sensor not even responding, it's like complety gone, but know that not possible when you just UPDATED your OS doesn't mean it has corrupt the Fingerprint scanner on the power button

Please consider this

Re: Xperia XZ PREMIUM Fingerprint problem after Android Pie updates

NunoSEN2 — Wed, 05 Dec 2018 14:34:45 GMT

@Deshan_Randika;

Hi, have you tried clearing the data and cache of the apps FingerprintExtensionService and Fingerprints ASM? (Settings>Apps and Notifications>All apps>Show System)

Re: Xperia XZ PREMIUM Fingerprint problem after Android Pie updates

Dynomutt — Mon, 14 Jan 2019 17:50:16 GMT

I also have this problem, I was sure it was since Pie update too, I've tried all the advice in this thread plus cleaned the sensor. No dice. only thing i haven't done yet is reset. Did you have any luck sorting this?

Regards

Dyno

Re: Xperia XZ PREMIUM Fingerprint problem after Android Pie updates

Dynomutt — Mon, 14 Jan 2019 18:39:52 GMT

I just done a Factory Reset. Fixed this for me.

Re: Xperia XZ PREMIUM Fingerprint problem after Android Pie updates

Dynomutt — Wed, 16 Jan 2019 18:36:50 GMT

Then it broke again. 😞