topic Re: Android 9 problems with Bluetooth in XZ Series

Android 9 problems with Bluetooth

Olivatto — Sat, 24 Nov 2018 17:13:38 GMT

After the update to Android 9 i have been problems with Bluetooth devices. Some aren't found, others found but with no success with pairing. I can't use my Bluetooth, please fix that!!

Re: Android 9 problems with Bluetooth

Strampke — Sun, 25 Nov 2018 11:33:06 GMT

Try this

Goto settings → apps & notifications → tap app info → tap 3 dots upper right corner → tap show system → scroll to Bluetooth → tap Bluetooth → tap Storage → Tap Clear Cache & Clear data

Restart device and report back if it helped you solve your problem.

Re: Android 9 problems with Bluetooth

Olivatto — Sun, 25 Nov 2018 13:25:25 GMT

Hello strampke, i followed the steps and It not work. I really think that the problem is the Android Pie, until the devices that were paired before the update are not working.

Do you have another suggestion??

Thank you in advanced.

Re: Android 9 problems with Bluetooth

sMajmac — Mon, 26 Nov 2018 01:29:56 GMT

@Olivatto wrote:
Hello strampke, i followed the steps and It not work. I really think that the problem is the Android Pie, until the devices that were paired before the update are not working.
Do you have another suggestion??
Thank you in advanced.

I do not think that the problem is with Android Pie. I updated successfully when it was released and I have had no problems with Bluetooth ... or any other things on my phone. It is running smoothly and there have been no problems.

Re: Android 9 problems with Bluetooth

ZechG — Wed, 28 Nov 2018 03:25:40 GMT

I'm have Bluetooth connectivity problems after last update as well.

Re: Android 9 problems with Bluetooth

OzzyCLF — Sat, 08 Dec 2018 02:41:03 GMT

Same problem over here... Bluetooth is useless... Can't connect to BT devices. None of them. Can't connect via nfc neither..

So bad sony!

I need a solution soon!

Re: Android 9 problems with Bluetooth

Zappa36 — Sat, 08 Dec 2018 09:53:12 GMT

Same problem here . Any solution?

Re: Android 9 problems with Bluetooth

Olivatto — Sat, 08 Dec 2018 12:08:33 GMT

Nothing yet.

Re: Android 9 problems with Bluetooth

RooiValk_ZA — Sun, 16 Dec 2018 16:19:42 GMT

Me as well, after 9.0 i cant play music through my onkyo receiver which was never an issue before. It pairs, picks up the phone, XZ Premium , but no sound coming through receiver. Did not have any issues before pie update.... Please sony advise.

Re: Android 9 problems with Bluetooth

Profyler1 — Mon, 17 Dec 2018 13:48:02 GMT

There was several bluetooth options in developer menu. DId you guys check it out?

Re: Android 9 problems with Bluetooth

Zappa36 — Mon, 17 Dec 2018 20:11:32 GMT

no, no idea what to do

Re: Android 9 problems with Bluetooth

GORK — Tue, 18 Dec 2018 11:09:44 GMT

I have a similar problem with my bluetooth earplug. I think it needs a software update.

Re: Android 9 problems with Bluetooth

Jphqzx — Fri, 21 Dec 2018 19:46:33 GMT

Thank you very much

Re: Android 9 problems with Bluetooth

Gramarye — Tue, 15 Jan 2019 18:56:34 GMT

Most of my devices work but I cannot see either of the blutooth dongles I have. One is an edup EP-B3502 the other does not show a model. I have tried everything I have seen on here but still does not see devices.

This is really annoying as it is one of my main uses of the phone. Had Sony mobiles for years but wish I had not bought the zx2 premium.

Any help greatly appreciated.

Re: Android 9 problems with Bluetooth

Gramarye — Tue, 15 Jan 2019 19:04:27 GMT

Unbelievable, this now works (I have no idea why it works now). It started to work as soon as I posted the message yet I have been trying to get it to work since October.

Does that deserve a thanks..... 😀

Thanks anyway

Re: Android 9 problems with Bluetooth

Olivatto — Thu, 31 Jan 2019 23:47:47 GMT

Mine is not working yet. I dont know what to do.

Re: Android 9 problems with Bluetooth

treasure1 — Sat, 16 Feb 2019 06:13:36 GMT

I'm still not able to send bluetooth files to either of my laptops since the upgrades..it pairs fine..just wont send to them..it was working fine before. It connects to an old phone and truck bluetooth..just refuses to send to laptops..Ive cleared the cache..turned of and on..even reloaded all the software..Any ideas ?..Cheers

Re: Android 9 problems with Bluetooth

Justluk — Mon, 18 Feb 2019 12:32:32 GMT

Have u test if another Bluetooth device can send files to your laptop? Maybe the problem is in your laptop, like a firewall blocking the connection, check out and let me know

Re: Android 9 problems with Bluetooth

Joesonyuser — Wed, 27 Feb 2019 22:39:26 GMT

Wow, great support on this board. With this many users experiencing problems after v9 upgrade, you might want to assume there could be a problem rather than assuming it's always on the user side.

I have used my current phone as well as xperia z3 for a number of years with same bluetooth headset. And now have challenges. It doesn't fail to pair. But I can't hear some types of audio sometimes when I'm connecting and trying to make a phone call. Re-pairing has generally corrected the problem until today. The bluetooth headphones still work fine when connected to my laptop.

Having read the rest of this thread, I'm not expecting any decent suggestions or help from this post. Just wanted to point out that there is obviously some sort of problem to the dismissive posters "helping" the previous posters.

Re: Android 9 problems with Bluetooth

xlisa4fitx — Thu, 07 Mar 2019 11:41:22 GMT

I also believe, that there are issues with the Bluetooth interface since the new android version.

The connection to my car takes a really long time now, it was working better before. However I am having struggles since DEC 2017 actually... All known devices were just dropped and I am having issues by connecting to some devices - Sometimes it is not even possible after restart... I was always thinking, that it could be the hardware, but right now I am not sure anymore...