topic Applications shut down in XZ Series

Applications shut down

Utomilan — Wed, 21 Nov 2018 19:05:14 GMT

While using what'sapp or playing game, my phone stops responding and I can't access any application anymore, I do restart the phone within 2 minutes same problems starts even without me playing anything. Please any information on how to solve this problem will be helpful to me

Re: Applications shut down

-mharckk- — Thu, 22 Nov 2018 04:43:49 GMT

my email app and bluetooth keeps closing after pie update

Re: Applications shut down

NunoSEN2 — Thu, 22 Nov 2018 09:55:23 GMT

@Utomilan;

Try restarting the device in Safe Mode to discard any third party app causing it.

Re: Applications shut down

NunoSEN2 — Thu, 22 Nov 2018 10:09:01 GMT

@amaruicon;

Try clearing E-mail and Bluetooth app cache and data (you will have to configure the E-mail app again), restart phone and try again.

Re: Applications shut down

-mharckk- — Fri, 23 Nov 2018 08:12:08 GMT

yeah done that several times, but once it loads, it keeps crashing again.

have to restart, re enter email again several times but still no joy.