topic Re: Xzs Touch screen problem in XZ Series

Xzs Touch screen problem

Fourpedz — Mon, 09 Jul 2018 04:52:54 GMT

Just the other day when I was on a phone call all of a sudden the phone touched different parts of my screen. The screen was locked during the call. The loudspeaker was turned on, bluetooth, it opened different apps, it went crazy. I restarted the phone. The moment it turned on completely, without touching any part of the screen, the phone went crazy again. It opened lots of apps, turned on wifi, bluetooth, data, my messages, fb, email, sent a text, dialed numbers and made phone calls, etc. I don't know what to do. My xperia xzs is on Android 8.0.0

Re: Xzs Touch screen problem

Aljona1 — Wed, 18 Jul 2018 19:41:37 GMT

I ran into the problem through half a year as soon as I bought the phone SONY XZs. my phone started to crash the touch screen system. It was able to start sending SMS,calls, answer, rearrange the numbers in the phone book. and all this happened at the moment when it was a SIM card. as soon as I card chose the phone worked as a tablet. You could take pictures too. I went to the store where I bought it. I still had 1.5 years warranty. I had it rewired and sent back.A day with the phone, same thing. I sent again, again reflash and sat he bent the body and that I will not be under warranty to repair it. I got this conclusion from MTTS in Riga that with my phone off warranty. I applied to another TSC service.lv .Is simply asked to do it for the money.I paid 150. euro. I changed the body and glass, although I have not asked them.I asked you to fix the problem. And this can not be done a third time, only in this service.except nobody's done it before. Is absolute diskreditatsii in the direction of SONY. I had 4 phones of this firm and not with one there were no problems.Now thanks to the services and shops in Latvia I will think.buy me a phone like this or not. thank you if you will respond to my such a long letter

Re: Xzs Touch screen problem

Jetmir1 — Tue, 21 May 2019 10:57:51 GMT

When i make a call phone goes crazy opening everything

Re: Xzs Touch screen problem

Jetmir1 — Thu, 13 Jun 2019 07:36:59 GMT

I have the exact same problem

Re: Xzs Touch screen problem

KimLee — Mon, 26 Aug 2019 14:46:29 GMT

Yes me too. Today encountered same problem as described, like haunted phone, invisible hand touching my phone! Any solution?

Re: Xzs Touch screen problem

CeroMetralleta — Mon, 02 Sep 2019 11:21:29 GMT

Mine started to issue the issue right after update 41.3.A.2.247 At the moment the touch only goes crazy when I make / receive calls, but exactly when the screen is on. When I quickly touch the edge of the device the problem does not happen. Has anyone got a solution?

Re: Xzs Touch screen problem

shvmydv — Thu, 03 Oct 2019 15:48:01 GMT

I am also facing this same issue in India.....restarting doesn't help....tried everything possible....turn WiFi, Mobile data ON/OFF....changing Network Mode from 2G 3G 4G...hard restart....Safe Mode........Nothing Work

Any expert advice ?

Re: Xzs Touch screen problem

Aldar_Kose — Tue, 08 Oct 2019 14:02:25 GMT

Hello,

try this - "go to phone Dialer and tipe *#*#4636#*#*
Phone Information
Scroll down to network mode and choose "LTE/WCDMA"
Reboot the phone immediately."