topic Phone does not charge anymore in XZ Series

Phone does not charge anymore

Cubes — Mon, 23 Apr 2018 10:22:45 GMT

Today i tried to charge my phone and it did not work. I tried switching to another Sony Xperia ZX1 Charger and it did not work.i even tried restarting the phone and checked the battery options. Everything did not work.

Re: Phone does not charge anymore

rororo1 — Tue, 15 May 2018 11:45:41 GMT

I'm having the exact same problem, at first if I shut down my phone and left it in a certain position then it would charge but at this point (a day later) I have left it over night to charge but its still dead and the little red light is on. Ive tried the volume and power off trick but nothing is working

please help !!!!!!!!!!!!!!!!!!

Re: Phone does not charge anymore

NunoSEN2 — Tue, 15 May 2018 11:55:23 GMT

Hi @rororo;

Here you have all the tips regarding charging problems, if none of them work maybe you should contact your local Support Team.