topic Re: Wallpaper changing itself issue in XZ Series

Wallpaper changing itself issue

ViktorijaKra — Thu, 19 Apr 2018 19:42:14 GMT

I had my Sony Xperia xz premium for 3 weeks now. And seems like after last update the lock screen wallpaper changing itself to default.

It happens once a day, usually during night, but now it happens during the day too. Background wallpaper not affected, only lock seen.

Re: Wallpaper changing itself issue

Uliwooly — Thu, 19 Apr 2018 20:18:42 GMT

@_SkyNet_

have you noticed if this happen when you open/close an app?

Re: Wallpaper changing itself issue

ViktorijaKra — Thu, 19 Apr 2018 21:15:32 GMT

No. It used to happen during the night. In the morning turn you just wake up to default wallpaper. Today it's just happened in the middle of the day. Check times once old wallpaper, 5 minutes later check again old default.

And it's not really a default, it one of sonys.

Re: Wallpaper changing itself issue

NunoSEN2 — Thu, 19 Apr 2018 21:36:02 GMT

Hi @_SkyNet_;

If by the default wallpaper you mean the Xperia Loops try going to Settings >Aplications and Notifications >App Information >Show System >Xperia Loops >Storage >Clear Cache and after go back and click also on Force Stop.

Re: Wallpaper changing itself issue

ViktorijaKra — Thu, 19 Apr 2018 22:07:49 GMT

No, it's actually wallpaper from black theme. The red/orange waves. But the actual theme in the phone is not changing

Re: Wallpaper changing itself issue

NunoSEN2 — Thu, 19 Apr 2018 22:18:48 GMT

Ok @_SkyNet_;

Try the same method for that theme, enter in its app and press Force Stop.

Re: Wallpaper changing itself issue

ViktorijaKra — Sat, 21 Apr 2018 10:47:56 GMT

Tried to do the same. This morning waked up to the same black red screen lock wallpaper

Re: Wallpaper changing itself issue

NunoSEN2 — Sat, 21 Apr 2018 18:33:10 GMT

Well @_SkyNet_;

If you can identify the app from where that wallpaper comes from why don't uninstall it by now.

Re: Wallpaper changing itself issue

ViktorijaKra — Sat, 21 Apr 2018 23:01:30 GMT

Because its one of default wallpaper from Sony. This one

Re: Wallpaper changing itself issue

NunoSEN2 — Sun, 22 Apr 2018 12:50:10 GMT

@_SkyNet_;

You can't uninstall it but you can Deactivate it, if Force Stop does not work. Go to apps, show system and enter the Black app.

By the way have you tried leaving the phone in safe mode during the night to see if the same thing happens, it might be an app that it's causing it.

Re: Wallpaper changing itself issue

ViktorijaKra — Fri, 27 Apr 2018 08:50:51 GMT

Nothing helped. Had to reset phone

Re: Wallpaper changing itself issue

NunoSEN2 — Fri, 27 Apr 2018 11:03:03 GMT

@_SkyNet_;

After safe mode that was the next step.

Re: Wallpaper changing itself issue

santana1 — Mon, 30 Apr 2018 18:13:32 GMT

I'm having your same issue kind of, when I set a theme if I change the home screen wallpaper it always changes my lock screen wallpaper as well even if I only requested to have the home screen wallpaper changed. I find this annoying and I think Sony is moving to slow to fix bugs. With Bluetooth tooth audio it's flawless if I'm streaming the audio no breaks not anything but if I streaming from the music app I have breaks in the audio and that is annoying too.

Re: Wallpaper changing itself issue

NunoSEN2 — Mon, 30 Apr 2018 21:30:33 GMT

@santana;

I think when you want the lock screen wallpaper to look different from the home screen you have to select it separately, see if it changes after it.

Re: Wallpaper changing itself issue

santana1 — Tue, 01 May 2018 04:10:48 GMT

I know what to do but it still changes

Re: Wallpaper changing itself issue

The_Biologist — Wed, 30 Jan 2019 03:15:14 GMT

My wife phone is doning the same thing. She accedentaly touched a gif in an email from Freedom and now it is the wall paper. She has reset the wallpaper again and again but everytime she goes back to the lock screen the unwanted wallpaper is back.