topic Re: Loosing quality of photo when sending it via MMS in XZ Series

Loosing quality of photo when sending it via MMS

HomerBommer — Thu, 07 Jun 2018 10:36:23 GMT

When I send a picture (MMS) it arrives at the reciever in a very pixelated state.

This wasn't an issue with my old Sony Xperia phone.

Just bought the XZ2 Compact and this is very strange.

Had a talked with my Operator and they say it gotta my an issue with Sony's software.

Do you got a solution or do I have to return the phone and go for another model/manufacture?

EDIT: I have updated all software - restarted several times - sending the same picture by mail (no pixilation found) - Had my Operator and her 2 coworkers try to solve in the shop = no luck.

Send MMS downscale in size from megabytes to kilobytes. I can see that on my old send photos aswell but they do not pixelate. Very strange ...

Best Regards

Thomas

Re: Loosing quality of photo when sending it via MMS

HomerBommer — Fri, 08 Jun 2018 14:49:00 GMT

Bump. Any Support around by any chance?

Re: Loosing quality of photo when sending it via MMS

NunoSEN2 — Sat, 09 Jun 2018 22:00:51 GMT

Hi @ThomasHansen;

The Google Messages app it's been told to compress pictures size, have you tried other messages app?

Re: Loosing quality of photo when sending it via MMS

HomerBommer — Mon, 11 Jun 2018 10:00:56 GMT

Just tried an other Message App now (instead of the Default one). From my phone that pictures doesn't seem pixelated anymore but the reciver says it's still pixelated on there device.

So annoying...

Re: Loosing quality of photo when sending it via MMS

NunoSEN2 — Mon, 11 Jun 2018 10:10:24 GMT

@ThomasHansen; Try this app: https://play.google.com/store/apps/details?id=xyz.klinker.messenger, I have been told it is a good message app.