topic Re: How to recover photos in XZ Series

How to recover photos

Ajlo — Thu, 07 Jun 2018 08:34:39 GMT

How to recover photos

Re: How to recover photos

Thu, 07 Jun 2018 10:09:00 GMT

1. Which app - Album/other?

2. SD stored/internal stored/cloud stored

3. Version of latest patch applied

- please publish some more details of the problem.

Re: How to recover photos

Ajlo — Thu, 07 Jun 2018 11:48:14 GMT

1) album

2) internal stored

3) latest patch applied June 1, 2018

Thank you..

Re: How to recover photos

Fri, 08 Jun 2018 02:22:50 GMT

Album-Internal Stored.

1. If you have a File Manager (Google/3rd party) - can you see the files in the respective directories?

1a. If Y to above and Album is not showing, can you try to navigate to the directory from

Album

1b. You may try to open from File Manager location directly and check if Album comes up as

an option for opening with?

2. Not visible in File Manager too - in which case it is either hidden or actually gone...we can investigate in next step...

Re: How to recover photos

Ajlo — Fri, 08 Jun 2018 12:19:35 GMT

Hi there again!

I already searched to my Google account and album i can only see my old photos from my old phones. All the photos taken from my xperia are not there. When i restored my phone all my contacts and apps showed up. Only the photos are missing.