topic Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China? in XZ Series

Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Zackbuks — Wed, 30 May 2018 02:55:38 GMT

Mobile payment has already become the most popular and convenient payment method in China, and among many mobile payment modes, WeChat pay and Alipay are the top choices of people when it comes to shopping both online and offline. Of all the smartphones that are sold in China ,including Nokia, HTC, Samsung, Apple, Huawei, OPPO, VIVO, etc. , Sony Xperia is the only brand that's not applicable with WeChat pay and Alipay; its fingerprint module can serve nothing but one function, vis a vis unlock the phone, which is almost equivalent to functionless and inconvenient. This is one of the many reasons that Chinese consumers stopped favoring Sony Xperia smartphones. Without basic functions like fingerprint payment, localized T9 dialing, unwanted text message and incoming call shielding, the market performance of Sony Xperia smartphones has got caught in a vicious down-spiraling in China.
Does Sony Mobile ever intend to add fingerprint payment feature to its Xperia smartphones in China?

Re: Why can't Sony Xperia SmartphWhy can’t Sony Xperia Smartphones support fingerprint payment in Ch

hihia — Wed, 30 May 2018 03:31:04 GMT

Well, is it possible that the app is actually not including this feature. Because my bank app from Canada, which Sony have already closed all its stores, support fingerprint login. I guess it's more or less similar?

Re: Why can't Sony Xperia SmartphWhy can’t Sony Xperia Smartphones support fingerprint payment in Ch

Zackbuks — Wed, 30 May 2018 03:34:46 GMT

nope, every other brands support the WeChat Pay and AliPay with fingerprint payment, ONLY Xperia can't.

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

timetraveld — Wed, 30 May 2018 03:47:08 GMT

We need xperia to support alipay&wechat fingerprint payment.😗

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Shirogane — Wed, 30 May 2018 04:42:08 GMT

Yes, that's very important for us. We hope this situation can be solved as soon as possible.

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Tony-TBB — Wed, 30 May 2018 05:01:27 GMT

This feature has been missed for so many years...

Urgent need, seriously.

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Poby — Wed, 30 May 2018 05:57:59 GMT

That's true. Absolutely it is inconvenient when u only can pay via inputting pwd rather than using fingerprint with a fingerprint-abled cell phone. I think Xperia is an exellent series of smartphone, and I love it very much. But I still wanna it can be better and Sony Mobile can pay more concentrate on Chinese Social Situation i.e. chinese user's daily use.:smileyheart:

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

najodleglejszy — Wed, 30 May 2018 07:18:16 GMT

@Tony-TBB @Poby @syx86 @Zackbuks @qifeng86 @Shirogane your best bet is to contact WeChat developer about this issue. it could be a device-specific bug, but since it's a third party app you're talking about, Sony can't do anything about it.

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Zackbuks — Wed, 30 May 2018 07:22:51 GMT

This is also ridiculous. Why can other brands be achieved while SONY can't?

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

najodleglejszy — Wed, 30 May 2018 08:10:45 GMT

@Zackbuks once again, Sony can't do anything about functionality of apps that aren't developed by them.

some time ago, Viber app was freezing on Xperia XZ Premium while working fine on all other models. it was Viber developers who had to fix the issue because, again, Sony can't change anything about the way third party apps work. same here.

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Zackbuks — Wed, 30 May 2018 08:33:36 GMT

Wechat is the most famous social app in China , you know nothing about it so plz don't confuse people who can solve this problem.

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Qatrium — Wed, 30 May 2018 08:39:44 GMT

@Zackbuks

A point to be said here: read more about our community's discussion guidelines as you should never tell other users to "be quiet" or to act as an opinion judge. Keep the discussion friendly, please.

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

LCOOOOD — Wed, 30 May 2018 08:41:40 GMT

Agree with you！

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Triumfkiko — Wed, 30 May 2018 08:49:33 GMT

WeChat may have the largest numbers of users but not the most famous considering it is only popular in China.

Anyway,achieving both WeChat & Alipay fingerprint payment is not easy because they don't use the common Android fingerprint API so manufacturer need to contact tencent or alibaba to grab the solution and patch them in system level source.Blame tencent & alibaba for this.

If you really want them,contact Sony China and maybe they can implement this in next xperia phone...(Your current phone has little chance btw.l

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

hughfowl — Wed, 30 May 2018 08:56:15 GMT

If sony is able to change the main trust zone of xperia, this problem could be solved.

The only reason that sony does nothing about this is sony caring nothing about China market.come China may have the largest group of people who use smart phone in the world.

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Zackbuks — Wed, 30 May 2018 08:59:14 GMT

Yes agree with you, I have already contacted Sony China (and Sony Mobile China) but they did't promise anything about it.So I need some help in this forum. Are Chinese users not allowed to feedback problems here?

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

ShaoWentao — Wed, 30 May 2018 09:15:06 GMT

Very much agree. China is a very big market. Other mobile phone brands can adapt WeChat and Alipay. Why can't Sony? It is hoped that Sony will face the needs of Chinese users.

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

Poby — Wed, 30 May 2018 09:24:08 GMT

I don't think so. Maybe you do not really know the mobile payment system among Alibaba and Tecent. It is not a device-specifig bug but a deliberate choice made by their app developer. We all know Sony'fingerprint use Goolge Android System API, however , Alipay as well as WeChat pay use their own API. The reason why other companies such as Samsung and Xiaomi can use fingerprint to pay is that they talk with Ali and Tecent in order to they can use this API. So if Sony Mobile really consider our feelings, I think they should cooperate with Ali and Tecent so that we they can open this API to our'Xperia device.:smileygeek:

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

leon_Fang — Wed, 30 May 2018 09:52:05 GMT

Chinese users need this function very much.

Re: Why can’t Sony Xperia Smartphones support fingerprint payment in China?

xuegang98 — Wed, 30 May 2018 09:58:16 GMT

I can not agree more！As sony xperia fans，Hope to do the best as soon as possible, fingerprint payment is just the beginning, Sony Dafa is good！