topic Re: Bottom screen heat up in XZ Series

Bottom screen heat up

cry0go00 — Tue, 29 May 2018 02:40:20 GMT

It's normal if you start using your phone or open the phone screen, the bottom screen will start to heat?
I just notice on my Xperia xz1, but if I stop using it, it will start to cool down.

Re: Bottom screen heat up

disimes95 — Tue, 29 May 2018 10:19:34 GMT

Hi @cry0go00

Since in that area you have the main cellular antenna area, are you experience any bad signal coverage? Or does it happen on a specific condition?

Re: Bottom screen heat up

Hungvip2001 — Tue, 29 May 2018 13:34:56 GMT

exact the same problem here.:smileyhi:

waiting for any help:smileysmileywink:

Re: Bottom screen heat up

Hungvip2001 — Wed, 06 Jun 2018 11:07:06 GMT

hi. did you fix this problem?

any one had this issue and fixed?

please tell me how to fix?

Re: Bottom screen heat up

disimes95 — Wed, 06 Jun 2018 11:32:26 GMT

Hello @Hungvip2001

Since in that area you have the main cellular antenna area, are you experience any bad signal coverage? Or does it happen on a specific condition?

Did you try a software repair using Xperia Companion?

Re: Bottom screen heat up

Hungvip2001 — Thu, 07 Jun 2018 07:18:40 GMT

Wifi connection is bad, so I try 3G and it is a good signal.

Both heat the phone very fast, but just the bottom screen, Navi bar and bottom speaker.

Updated to lastest firmware.

I can't use companion because I unlocked bootloader, but this issue existed from the first day I buy the phone

Re: Bottom screen heat up

disimes95 — Thu, 07 Jun 2018 10:00:10 GMT

@Hungvip2001 Hi

If you have try that, and updated your device, or you try to repair your software or try to explain the situation to your local support team! Even though you have unlocked the bootloader.

Re: Bottom screen heat up

leoy76 — Sat, 18 Aug 2018 21:59:38 GMT

Hi,

I have the same problem.

Did you find a solution?

Thanks

Re: Bottom screen heat up

disimes95 — Sat, 25 Aug 2018 12:47:19 GMT

Hi @Leony

Have you tried the suggestion that i gave above?

Re: Bottom screen heat up

leoy76 — Tue, 28 Aug 2018 09:17:10 GMT

Hi,

yes I did, but the problem persist.

Now I requested a substitution to amazan, I hope the new phone will not present the problem.