Sudden Death

shadi2090 — Thu, 17 May 2018 12:35:35 GMT

I purchased a Sony Experia XZ with Serial No -personal information removed- from Mobile Shop Date 03/01/2017 with warranty from Delta Service Center.

At 11/04/2018 suddenly my Experia XZ Stop Working without any tries to power up or charge or even to Restart (Volume Down +Power) .

At 18/04/2018 I went to Delta Service Center Located in Cairo (Nasr City) and I left my mobile and pays Fees as the mobile is out of warranty to Check and to give me reply after 4-7 Days.

At 23/04/2018 I called to know the status of what happen they told that the mobile need a new Main Board !! I asked for what is the problem in my main Board with (I Don’t Know) as an answer !!!

How I suppose to change my main Board for such a device after 16 Month from Purchasing ???

My used the mobile very Careful with cover and Glass Screen all time, although there is no Scratches not even Drop

I don’t know what to do with my data that is suddenly not exist my Contacts , Photos ,Videos, mails every thing

I asked for full report with no response from delta service center

topic Sudden Death in XZ Series

Sudden Death