Mobile data issue

MartShal — Thu, 10 May 2018 09:52:38 GMT

I have a XZ1 Compact.

I can make calls, sens sms, WiFi works fine.

But as soon as i turn off WiFi i or leave home, i do not have mobile data connection. All settings are ok. reboot: done. Reset: done. Still no mobile data.

It worked fine las week, now troubles.

Anyone?

Re: Mobile data issue

Damo_ — Thu, 10 May 2018 19:58:39 GMT

Have ensured mobile data is switched on? Settings > Network & Internet > Data Usage > ensure Mobile Data toggle is on.

Do you have the correct APN settings? Try Settings > Network & Internet > Internet settings to download them (you may then need to go into Settings > Network & Internet > Mobile network > Access point names to activate). If the settings don't work / download best bet is give your mobile network a call who will be able to go through the configuration settings step by step.

topic Re: Mobile data issue in XZ Series

Mobile data issue

Re: Mobile data issue