topic Re: bluetooth drops in XZ Series

bluetooth drops

p4ul — Tue, 12 Dec 2017 08:40:06 GMT

hi all

Everytime i connect my new xz premium to my cars handsfree radio it disconnects i have tried everything to fix the bluetooth from software repair. If this is a known issue can you please help otherwise i will be bringing my phone back to the store and getting a samsung phone. Phone was only got on saturday 9th december 2017

Re: bluetooth drops

stanlykubrick — Tue, 12 Dec 2017 12:57:06 GMT

Have you researched in this forum bluetooth drops?

Do you have developer options enabled?

If not then turn that on.

Then go to settings > system > developer options > scroll down and under "networking" there is a section called "Bluetooth AVRCP Version" tap on this and there are three choices. 1.6 is the newest...try 1.4 and 1.5 and see if either of these helps.

Please KUDO if I helped.

Re: bluetooth drops

Jonshanks — Tue, 12 Dec 2017 22:30:35 GMT

I have the same issue, really annoying

Happened once before with a previous Sony experia phone, shame as otherwise phone is great

Re: bluetooth drops

Jonshanks — Tue, 12 Dec 2017 22:34:42 GMT

How do you turn developer options on?

Re: bluetooth drops

Uliwooly — Tue, 12 Dec 2017 23:18:07 GMT

@Jonshanks

Settings > about phone > tap few times on build number

Re: bluetooth drops

Jonshanks — Wed, 13 Dec 2017 09:28:08 GMT

Still no joy. Will not switch on

@uliwooly wrote:
@Jonshanks
Settings > about phone > tap few times on build number

Re: bluetooth drops

najodleglejszy — Wed, 13 Dec 2017 09:34:09 GMT

@Jonshanks what isn't switching on for you? if you tap the build number enough times, you should see a small message on the bottom of the screen saying "congratulations, you're a developer now" for a few seconds. then you should see Developer options in Settings > System, between Backup and Xperia Backup & Restore entries.

Re: bluetooth drops

RuneJ — Wed, 13 Dec 2017 09:44:25 GMT

Settings-System-About Phone ->tap rapidly on Build number.

You'll get a message that you're soon a Developer and then success.

Developer options is then available under Settings-System.

Re: bluetooth drops

Jonshanks — Wed, 13 Dec 2017 13:41:44 GMT

Hi. I've set up the developer settings and I've changed the versions of Bluetooth however Bluetooth will still not switch on in my phone.

Re: bluetooth drops

RuneJ — Wed, 13 Dec 2017 14:24:41 GMT

So you do not have the same issue as the first poster.........

Do a software repair or send it in via a local service senter for a checkup/repair.