topic Re: Contacts not all syncing from Gmail in XZ Series

Contacts not all syncing from Gmail

AnnamariM — Tue, 05 Dec 2017 20:00:26 GMT

Hi,

Not all the contacts from my Gmail are syncing to my new XZ1. I only just synced the contacts to another new Android phone two months ago without any problems, so the issue seems to be with this phone. I have all the same accounts set up here as on the other phone. What could be the problem?

Thanks!

Re: Contacts not all syncing from Gmail

Uliwooly — Tue, 05 Dec 2017 20:19:11 GMT

@AnnamariM

You could do it manually if for some reason Google is acting up

https://support.google.com/mail/answer/1069522?hl=en

Perhaps create a vcf file and then transfer it to the internal storage or SD card

Open the contacts > swipe left to right > settings > Import

Re: Contacts not all syncing from Gmail

AnnamariM — Sat, 09 Dec 2017 07:22:22 GMT

Hi @uliwooly

Unfortunately this didn't work. I saved the .vcf file from Google on my phone (even tried two versions of the file), went into contacts/import, selected vcf file as the file type to be imported, but it won't let me select either of the .vcf files that are there. Incredibly frustrating!

Re: Contacts not all syncing from Gmail

AnnamariM — Sat, 09 Dec 2017 11:14:10 GMT

Hi again,

I solved the problem by taking my other phone, which does have the contacts properly synced, and exporting those contacts to Drive, then importing the file on my XZ1. This time it did recognise it as a vcf-file, and I have my contacts back.

Thanks for the help!