topic Re: WiFi says Internet, without internet in XZ Series

WiFi says Internet, without internet

SpyrosFgs — Sun, 26 Nov 2017 13:52:23 GMT

Hey there,

When I turn on my WiFi to connect to my house, it connects but is has a little x on top and it says on the settings "connected, without Internet" (translation from Greek. Don't know if it accurate in English).

Some times it connects quickly without problem. Some times it takes a lot of minutes to connect. Some times it doesn't connect. What is happening?

Re: WiFi says Internet, without internet

Manoslve33 — Sun, 26 Nov 2017 14:35:25 GMT

I have the same problem with my wifi connection. Every two days I have problems with the wifi. Its not working and I have to do a restart to work again. I did one day ago functional repair and nothing change. Sony must do something or it will be last time I buy Sony smartphone.

Re: WiFi says Internet, without internet

HurdyGurdy — Sun, 03 Dec 2017 00:12:44 GMT

Same here, constantly losing WiFi. Samsung tablet has no problem. Seems xz1 is another lemon

Re: WiFi says Internet, without internet

Manoslve33 — Sun, 03 Dec 2017 00:57:57 GMT

I did functional repair with the xperia companion. It's a tool from sony. I did it and so far I don't have any issue.

Re: WiFi says Internet, without internet

mobileguide — Mon, 04 Dec 2017 09:55:49 GMT

First check whether wifi singal strenth is proper or not. If you are using router then check router setting and maximum device allowed to connect.

or Go to your phone setting reset and reset all network setting or wifi setting which option available on your phone and then reconfiger your wifi connection.

Re: WiFi says Internet, without internet

SpyrosFgs — Sun, 10 Dec 2017 11:44:27 GMT

Considering that I am next to my router and I'm the only device that is using it, I believe we have first things on the list checked. I have also done the last part too. I have also done a fix via xperia companion. Sometimes it just connects to the Wi-Fi and says no internet. I have to tap the Wi-Fi button a few times to turn in on and off quickly so it can connect. Or get in and out of airplane mode. Or the last resort, turn off and on the device...

Re: WiFi says Internet, without internet

Manoslve33 — Sun, 17 Dec 2017 03:11:04 GMT

I still have the same problem with my wifi connection. And I believe that Sony it will never solve the problem. I never buy again Sony. Never.

Re: WiFi says Internet, without internet

HurdyGurdyV1 — Fri, 22 Dec 2017 16:58:58 GMT

agreed - getting ridiculously bad. only a full restart makes it work for a day or so and then it goes again.

What is interesting is when you go into the wifi option, the screen lists no known networks and needs a rescan to tell you which ones are available. Wondering if there is some problem with losing WIFI config data and then needs to refresh on demand

Re: WiFi says Internet, without internet

Neli01 — Mon, 01 Jan 2018 05:24:59 GMT

Yup. Same issue, but it shows internet connected after a few seconds. My problem is that WiFi suddenly disconnects. And WiFi signal is very weak. My brother's iPhone 4s has better reception than my phone.

Re: WiFi says Internet, without internet

GAZ082 — Fri, 05 Jan 2018 23:46:00 GMT

I'm having the same issue in a home where I run a home automation system. Connection is not consistent and have to reset every couple of days. However I think it's an Android issue.

Re: WiFi says Internet, without internet

paul4os — Sun, 07 Jan 2018 12:42:34 GMT

I have the same problem as other users here. Though, unlike the OP, I just stop getting a WiFi connection at all and the phone keeps switching to mobile data. As soon as I restart the phone the WiFi comes back so unlikely to do with the signal. I have to keep restarting the phone almost every day so this is frustrating.

Please could you fix this Sony.

Re: WiFi says Internet, without internet

Manoslve33 — Sun, 07 Jan 2018 19:48:44 GMT

I believe it's not the from sony but from adroid version oreo and probably from cpu snapdragon 835. Because the same issue have samsung s8 and other phones too. Watch on YouTube.